Jihang Gao

• Coordinated international order follow-up, sample requests, quotations, and delivery communication for 10+ overseas B2B clients across Asia, Europe, and North America. • Acted as a communication bridge between customers, production, technical, and logistics teams to ensure accurate requirement transfer and smooth project execution. • Supported export coordination by following up on product specifications, sample preparation, packaging information, shipment details, and customer documentation needs. • Orga

• Supported daily business operations by preparing reports, organizing client information, and coordinating communication between internal teams and external partners. • Assisted in client relationship management and follow-up processes, ensuring accurate information transfer and timely response to client needs. • Prepared financial product summaries and market-related reports, strengthening skills in data analysis, structured reporting, and business documentation. • Supported fundraising and product promot

• Supported daily e-commerce operations, including product information organization, campaign preparation, and user data tracking. • Assisted in analyzing customer behavior and sales-related data to support operational decisions and product promotion activities. • Coordinated with internal teams and external partners to support online store activities and improve execution efficiency. • Developed practical understanding of online retail operations, customer demand, and data-driven business support.

• Supported business data analysis and reporting tasks to assist internal decision-making and operational planning. • Collected and analyzed market and customer-related data, improving skills in Excel-based analysis, structured reporting, and business insight generation.• Gained exposure to a multinational automotive company environment, strengthening understanding of structured corporate workflows and international business standards.