
Jing LIU
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Skills
Timeline
Professional experience for Jing LIU
- 5 years and 4 months, Jan 2016 - Apr 2021
Business Analyst in Insurance Services Europe
Daimler Insurance Services GmbH
- Prepared comprehensive presentations for the markets, internal committees, senior management and respective market representatives ensuring smooth information exchange between the different departments in the markets and headquarters. - Analyzed monthly stock situation - Organized internal and external conferences and events - Corresponded with the internal support departments and markets with implementation of market needs
- Development of Data Analysis Tool for vehicle volumes including coordination with external IT consultants - Support in pricing processes (competitor comparisons, price ladders, presentations) - Market Research and initiation of pricing proposals on Electric Vehicle Charging topics - Support in volume planning processes
- 7 months, Apr 2013 - Oct 2013
Intern in Customer Quality
Nissan Europe
- Operated the deployment of Customer Quality programs in Europe at dealership level. - Analyzed Nissan customer satisfaction by tracking specific surveys (e.g. NCBS, IACS ) and Key Performance Indicators. - Evaluated dealership performance from time to time and initiated specific action plans for the bottom 25% dealers. - Worked closely with CRM team and external agency to develop and create leaflets for dealers. - Liaised with each European market (8 RBUs, 23 countries) on a regular basis.
Educational background for Jing LIU
- 1 year, Oct 2013 - Sep 2014
Business Administration
Ludwig-Maximilians-Universität München
Strategy, Change, Innovation, Marketing
- 1 year and 2 months, Aug 2012 - Sep 2013
Business Administration
EM Lyon Business School
Finance, Marketing, Operation Management, Information System
- 3 years and 11 months, Sep 2007 - Jul 2011
Computer Science and Multi-Media
Xiamen University
Languages
English
Fluent
Chinese
First language
German
Basic
French
Basic
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