Jon Gilbert

Oct 24-Feb 25 ESOL Tutor > Afghans 13-14 Aug 24 Business English Trainer > Iraq/Dubai Nov 23-Apr 24 ESOL Teacher > Ukrainians Mar 23-Mar 24 Cross-Culture Trainer > Turkish Jan 23-Jan 24 Business English Trainer > South Americans Aug 22-Aug 23 1:1 Business English Trainer May 22-Jun 24 GCSE Exam Invigilator Apr-May 22 Presentation Skills > Nepali Feb 21-Apr 22 Autobiography Interviewer Jan-Mar 22 GCSE Maths Tutor Jun 20-Mar 22 Communication Skills Courses - design/devt

Expanding my global organisation marketing personal care & nutrition products for men and women in nearly 50 countries. Currently seeking and recruiting Brand Affiliates in/from India or with connections in India for INDIA OPENING IN 2025 to join our team and generate their own extra income. Please contact me for more details.

Trainer of Business English Communication Skills (Presenting, Meeting, Negotiating, Writing, Socialising etc.), Cross-Cultural Awareness & EFL English as a Foreign Language. My global training & consulting career, has involved public, private & third sector organisations, involving diverse cultures & businesses. Originally from the UK, I have lived & worked in Canada & Japan, and with clients in Western & Eastern Europe, Middle East, Asia, USA, Mexico, South America, Australia, Nepal & Papua New Guinea

Business English training - Face-to-Face & Remote • The PSC (Public Service Consultants) – Writing skills 1:1 Japanese learner • Fora Space (Office space) - Spanish/Polish learners • CDC Group PLC (Development Finance Institution DFI) - 1:1 French learner • Richmond Pharmacology CRO (Contract Research Org - clinical trials) - Japanese learners

Oct-Dec 19 Freelance/Associate Trainer to Civil Service • PAP DC (Positive Action Pathway Development Centre), coaching under-represented groups to increase skills, knowledge & confidence to compete on an equal footing for promotion. • Soft Skills training: Presenting with Confidence, Assertiveness

Global rollout of Communications Skills programme for international pharmaceutical company, PSI-CRO Contract Research Organisation, conducting clinical trials • Worldwide on-site classroom training o Europe, Russia, Middle East, USA o Expectation Management, Effective Communication, Writing, Presenting, Negotiating, Delivering Tough Messages, Personal Resilience, Dealing with Difficult People, Motivating Others, Stress Management

RPS (Reapit Property Software) for UK Estate Agencies - Front-end Sales & Lettings, Property Management, Client Accounts • Delivered on-site & in-house classroom and remote (GoTo Meeting) training - Estate Agency staff, including Negotiators & Administrators • Re-designed PowerPoint slides to ensure consistent delivery of all courses • Conducted Floor-walking in Estate Agency offices to support staff using RPS on ‘Go Live’

• On-site & WebEx training for medical, academic & corporate institutions (UK, Ireland, EMEA & Nordics): o End-users, including doctors, nurses, researchers, professors, students & librarians o Internal staff/new-hires induction & sales certification training • Bespoke courses for varied audiences • Pre-sales demonstrations for Sales • Presentation & support material development • Customer Support by phone or WebEx

• Raised conversion rate by over 50% from free HR-inform 14 day trials to annual subscriptions • On-site & WebEx training & demonstrations to trialists, subscribers & CIPD staff • Outbound phone script development & training for Customer Services to arrange demos for trialists • Demonstrations at shows & exhibitions • Pre-sales presentations for Sales

Trained Census Coordinators, Collectors & Special Enumerators

Trained Census Coordinators, Collectors & Special Enumerators

Virtual 1-to-1 training on-demand. Business English Communication & Cross-Cultural training, coaching & advice ‘face-to-face’ via webcam anywhere in the world to help resolve specific difficulties fast. For global organisations whose employees require ‘good’ Business English to communicate & conduct business effectively worldwide.

• Built the training function single-handedly from scratch for the new European Office to service both external customers and internal clients • Delivered on-site and/or remote webinar training to educational, corporate, government and third sector clients around the world • Created, maintained and updated training manuals, product support material • Developed sales scripts for the call centres and retail kiosks in shopping centres and airports, followed by initial and periodic refresher sales training

• Established my own webinar-based training business to provide instant, personalised mentoring and training via internet and webcam for busy professionals worldwide to resolve immediate concerns relating to international business communication skills, cross-cultural issues and English usage • Designed and developed my website www.businesscamconsulting.com with technical assistance • Conducted my own Sales and Marketing function through research, cold calling prospects, referrals from existing associates,

• Hemsley Fraser: Delivered presentation, negotiation, writing and business English open and client-specific courses, incorporating Accelerated Learning techniques.

• CultureSmart!Consulting: Conducted cross-cultural awareness seminars to help Companies’ project teams, overseas assignees and relocating families prepare for unfamiliar environments, drawing on my own experiences, especially for ‘Living in Japan’.

• RM (Research Machines): Trained secondary school teachers to implement Kaleidos Mathematics Software and VTLE (Virtual Teaching & Learning Environment) into the classroom effectively using IWBs (Interactive Whiteboards), Easiteach and GSP (Geometer’s Sketchpad)

• Taught Years 7-11 through SATS up to GCSE, achieving very pleasing results • Within a term, took responsibility as Extra-Curricula Coordinator, coached lunchtime and after-school sports and mathematics • Also added 6th form ICT, Business Studies, as well as Leisure & Recreation, my class successfully organising the first Year 7 swimming gala as part of their course • After leaving, I was frequently called upon as mathematics supply teacher in local schools & offered private maths GCSE tutoring

• Delivered business communication skills training to Japanese businessmen and women, as well as new graduates, who interacted with English speakers in their jobs • Courses covered Presentation, Meeting, Negotiation, Writing, Telephone, Social and Listening skills, with aspects of Cross-Cultural Awareness, over 1 to 5 days • Tailored courses and adapted material for individual clients, businesses and industries • Also provided private Business English mentoring to Executives • Clients: Adidas, Andersen,

• Review for the UNDP (United Nations Development Programme) to standardise hardware & software within Papua New Guinea’s National Computer Centre in Port Moresby, consulting closely with the Prime Minister & Senior Government officials to devise a strategy • Study of Personnel System Requirements for a Government Department in Ottawa • 5 Year Business Plan for the Nepal Government’s Computing Centre in Kathmandu, working with the Finance Minister under the auspices of the UNDP