Juan Marin

Coordination of activities for the support of VoIP and networking customers. Project and personnel management. Predictive and corrective maintenance.

Beginning with the requirements of the client to start the roadmap of the final solution. working side by side with the sales department in order to effectively solve the client's needs. To achieve this it is necessary to evaluate costs, quantities, guarantees, impact in the current scenario and delivery times. If it is necessary I am in charge of the testing and homologation of the equipment as well as the management and delivery of the project.

From the Customer Support Area, I´ve been project delivery leader for: TETRA and Trunking projects, Radio Microwave Systems, Networking R&S and Firewall Solutions. In mantainace and operations the main objective it´s to reduce the time of a ticket resolution and coordinate all process maintenance procedures.

Coordinate Vsat for internet solutions and supervise installations according to the quality standards of CANTV. Coordinate field personnel and budget for hardware installations.

Supervise on-site installation, commissioning and operation of new equipment to be installed in New Lines and Neurona projects according to HUAWEI - CANTV installation quality standards. Operate specialized and standard test equipment to diagnose, test and analyze the performance of installed telecom equipment to guarantee correct operability. Responsible for guaranteeing the full installation of the devices in the time scheduled by project planning.

Responsible for supervising Site Surveys Inspections for new clients and installation for new clients using Canopy Motorola. Preparing the physical installation of antenna and routing configuration. Responsible for giving support to failures of customers in routing, switching, and Microwave system. Coordinate field personnel.

Networking, SAN, virtualization, project management

Telecommunications, networking, automation, PLC, scada, RF