Karl Smith

Inventor and Visionary for a new type of social interaction. All me, will not store identifiable user data for primary profiles so there is no link that can be used by fraudsters to that data.

Working as an Digital Strategist, Business Designer, Key Opinion Leader for Customer Experience CX, User Experience UX, Colleague Experience CE, Service and Ecosystem Design, IoT, AI, Blockchain, Future of Work, FinTech, GovTech, MedTech, EdTech in Agile World Inc. since 2015. Services Interim CIO/CTO Digital Strategy Customer Experience Colleague Experience Brand Creation Social Media Engagement Brand Equity Realisation M&A Research

Involved in establishing festival strategy, a scaleable web presence and automation around social media for the Global Agile Celebration Agile20Reflect Festival. A retrospective on the last 20 years in February 2021 and a chance to network globally to experiment with the next 20 years trajectory.

Focused on professional services configuration of the Hivemind Network through building RFI, RFP capability. Expert practitioner Business Agility, Service Design, Digital and Organisational Transformation.

Adopting new ways of working including SAFe, LESS, DevOps, Cynefin changing Personal Banking TOM and Technology ITOM. Establishing Strategy and Delivery Methodology to enable self-change (driven by in client SMEs and started by consultants) to create cultural and behavioural change. Developing Agile alternative to ITIL (Information Technology Infrastructure Library), Portfolio and Programme Funding and Operational Passports.

His areas of expertise include helping clients successfully implement business transformation, building internal or vendor teams at scale and setting service models utilising, omni-channel Design Consultancy (Customer Experience, User Experience, Interaction Design, Visual Design, Service Design, Creative Technology, Design Thinking, UI Development, Data Systems) across all customer touch points to champion the fully integrated customer experience for connected consumers.

Click to edit position descriptionFront End (UI) Development Services (CES) and E-Learning Consultancy with 600 staff. Services are focused on building user interfaces for enterprise software and creating e-learning solutions and digital content. Involved in setting up vendors for consulting services and recruiting in USA and Europe.

Defined strategy for market capture based upon, management consulting methods, expert hiring and proposition definition. Built and managed a global team, building the biggest single concentration of user experience professional in one location (London) globally with 40 practitioners. Launched Enterprise User Experience in Accenture then created three service offerings; - experience consultancy - creative consultancy - product design consultancy