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Kendall Thornton

Bis 2021, Senior Customer Support, Strydal GmbH
Munich, Deutschland

Fähigkeiten und Kenntnisse

Common sense
Social Media Marketing
Customer Service
Customer Relationship Management
Project management
problem solving skills
Reclamation
Bartending
Waiting staff
Life-guard service
Tourism
Tourist guide
people skills
Capability to maintain relationships
Microsoft Word
PowerPoint
Final Cut Pro
Adobe Photoshop
InDesign
Writing
Creativity
Creative Writing
Academic writing
Social Media Advertising
Advertising
Online Gaming
English Language
Business English
English Literature
Teaching English as a foreign language
Digital
Documentary
Film
Film production
Film Studies
Documentation
E-Commerce
Golf
fast learning
adaptable
Motivation
Networking
Quality Management
Retail
Sales
Travel
Yoga
Job hunting

Werdegang

Berufserfahrung von Kendall Thornton

  • 6 Monate, Dez. 2020 - Mai 2021

    Senior Customer Support

    Strydal GmbH

  • 2 Jahre und 1 Monat, Okt. 2018 - Okt. 2020

    Customer care and fashion advisor

    mytheresa.com GmbH
  • 8 Monate, Aug. 2017 - März 2018

    Junior customer care manager

    Keller Sports GmbH

    - Responsible for all facets of customer care for the regions of the EU and UK (expect DACH). -Tasks included replying to emails, live chats, handling reclamations, website feedback, managing shipping/returns, maintaining all parts of customer relationships (phone calls, refunds, status updates, documentation).

  • 1 Jahr, März 2017 - Feb. 2018

    Tour Guide

    The Local Experience Tours

    Responsible for daily tour set ups (All documentation relating to the tour such as legal, finance, reservations, destination liaison officer, all promo materials dispersion)

  • 2 Jahre und 3 Monate, Mai 2014 - Juli 2016

    Head Bar Tender

    Lynch's Irish Pub

    - Bar tending, employee relationship management, customer liaison

  • 1 Jahr und 1 Monat, Feb. 2015 - Feb. 2016

    Bar Manager

    Casa Marina Hotel

    - Responsible for daily tasks (Bar tending, shift planning, finances, inventory management, customer liaison).

  • 1 Jahr, März 2014 - Feb. 2015

    Cashier/Waitress

    Sun Deli

    - Taking orders, maintaining good customer relations, finance

  • 4 Monate, Mai 2014 - Aug. 2014

    Advertising Internship

    St. John’s County Education Foundation

    - Create and maintain social media, community relations, fund raising

  • 7 Monate, März 2013 - Sep. 2013

    Lifeguard

    Sawgrass Country Club, Ponte Vedra Beach, Florida

    - Maintaining safe conditions, community relations, problem solving and fighting sharks.

  • 2 Monate, Juli 2013 - Aug. 2013

    Social Media Planner

    The Bailey Group

    - Post to social media, community relations

Ausbildung von Kendall Thornton

  • 2 Monate, Dez. 2016 - Jan. 2017

    Foreign language teaching

    ITTT: International TEFL and TESOL Training

    120 Hour Course

  • 5 Jahre und 5 Monate, Aug. 2009 - Dez. 2014

    Marketing & Communication

    University of North Florida

    - BSc Communication: Advertising Focus - Minor in Film Studies

  • 3 Jahre und 10 Monate, Aug. 2005 - Mai 2009

    St. Joseph Academy (St. Augustine, Florida)

Sprachen

  • Englisch

    Muttersprache

  • Deutsch

    Grundlagen

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