Kilian Scheitenberger

Led IT Service Division with budget and staff responsibility. Managed projects across healthcare and enterprise clients, including digitalisation and infrastructure initiatives. Oversaw vendors, controlling, forecasting, and backlog management. Directed cross-functional teams and fostered employee development, accountability, and satisfaction.

Delivered 2nd/3rd level Microsoft support for 15,000+ endpoints. Migrated environments to Azure IaaS, improving scalability and efficiency. Implemented WSUS 2019 automation for streamlined patching. Produced detailed technical documentation to ensure compliance and knowledge transfer across client projects.

Planned, executed, and documented IT infrastructure projects (Exchange, WSUS, Microsoft 365). Provided tailored consulting for mid-sized enterprises and ensured smooth delivery and transition of client environments.

Delivered IT support (1st/2nd level) and managed projects including vCenter migration, server relocation to DMZ, and Tableau dashboards. Mentored apprentices and supported technical development.

Managed IT department operations and cloud migration projects. Supervised apprentices, trained staff, and provided IT support for 600 clients. Held technical and disciplinary leadership responsibilities.

Delivered IT support for 600 clients. Key projects: Windows Server 2008R2→2016 upgrade and municipal networking with Sophos Firewalls. Trained apprentices and coordinated procurement.

Comprehensive 3-year vocational training program combining theoretical education with practical experience in IT infrastructure, networking, and system administration.