Lucy Swindlehurst

- Managing the pub’s online presence, including Instagram account with over 1,000 followers - Running marketing campaigns for promotions and events happening at the pub - Maintain the roster for staff on a bi-weekly basis - Manage the ordering of all goods, working with suppliers and vendors to ensure stock levels are maintained - Maintaining inventory of beverages and all supplies - Manage all cash onsite at the end of the evening - Cashing up tills to ensure all cash is balanced

Greeting customers in a friendly and courteous manner Assisting with questions or concerns about the menu Maintaining cleanliness in the restaurant, including restocking utensils and condiments to ensure all were on hand for customers Taking orders and organizing the time of the orders which strengthened my attention to detail skills Efficient and accurate handling of all cash and card transactions Dealing with customer concerns professionally and with empathy