Luis MARCOS

Bis 2019, Digital Transformation Officer (eCommerce, Product Excellence & Digital Assets), Resideo - Honeywell Home
Geneva, Switzerland

Fähigkeiten und Kenntnisse

Digital strategy
Digital Marketing
Business Transformation
E-Commerce
Mobile Development
Enterprise Content Management
Web Content Management
Digital Asset Management
Product Information Management
innovation
Agile SCRUM
Cross functional business knowledge
Cross industry business knowledge
Customer Experience
IT & Software Architecture
Operations Excellence
Partnership Management
Program Management
Team leader
Software development
Stakeholder Management
Presentation skills
Digital

Werdegang

Berufserfahrung von Luis MARCOS

  • 1 year and 2 months, Oct 2018 - Nov 2019

    Digital Transformation Officer (eCommerce, Product Excellence & Digital Assets)

    Resideo - Honeywell Home

    Supporting the business growth through the delivery and deployment of eCommerce for B2B and B2C, Digital Assets (PIM/DAM) and Digital online platforms (web portals) globally. • Digital programs and operations while ensuring projects are executed effectively by internal teams and external partners, supported by 6 direct reports. eCommerce ecosystem of 25 B2B eCommerce worldwide (North America, Europe Middle East and Africa, and India) and 1 B2C eCommerce web site in the US – all fully omnichannel enabled.

  • 10 months, Jan 2018 - Oct 2018

    Digital Transformation Officer, HBT - IT Business Executive

    Honeywell

    Digital Transformation Officer for EMEA in the Environmental & Energy Solutions, Home & Building Technologies business division. • "Digital evangelist" illustrating the potential of digital transformation on products, services and the customer relationship • IT Business Partner with Commercial Excellence, Marketing & Communication, Customer Services and Sales business functions

  • 1 year and 6 months, Jul 2016 - Dec 2017

    Digital Customer eXperience Head of Center of Excellence

    Capgemini

    Leading a Digital team of about 20 people who creates new digital and innovation business with our clients while delivering the best Digital Customer Experience. Responsible to drive customer satisfaction in all Digital transformation initiatives and engagements with our clients cross- industry (Retail, Manufacturing, Services, and Banking among others) • Working closely and effectively with CxO's (mainly CIO's and CMO's) to ensure efficient delivery of plans to achieve the desired outcomes

  • 15 years and 9 months, Oct 2000 - Jun 2016

    Software Architecture & Digital Mobility lead

    Japan Tobacco International (JTI)

    Leading Global Major transformation programs with rollout to markets with full ownership of roadmap, KPI's and execution Provided leadership, analysis, evaluation, acquisition and implementation of Digital technologies through Proof of Concepts and Rapid prototyping. New technologies introduced as standards: Mobile Analytics, Mobile & Media Services, Social Listening, Omnichannel model, Enterprise Content Management, Digitalization services among others.

  • 2 years and 9 months, Jan 1998 - Sep 2000

    Technology Consultant & Project Manager

    Digital Equip. Corporation (DEC) - COMPAQ

    Served customers in the eBusiness Management Services area in Fintech. Provided consulting for several customers and delivery of business solutions such as e-Sider.com an Electronic On-line Trading solution for an important Swiss Bank.

Ausbildung von Luis MARCOS

  • 3 months, Aug 2019 - Oct 2019

    Digital Marketing: Disruptive Strategy Programme

    University of Oxford / Saïd Business School, UK - 2019

  • 3 months, Mar 2018 - May 2018

    Digital Transformation: Platform Strategies for Success

    MIT – Massachusetts Institute of Technology, MA, USA - 2018

  • 3 months, Jul 2017 - Sep 2017

    Digital Marketing: Customer Engagement, Social Media & Analytics

    Columbia Business School, NY, USA - 2017

  • 1 month, May 2013 - May 2013

    Executive Program - Communication & Presentation skills

    IESE Business School – Barcelona, Spain - 2013

  • 4 months, Sep 2012 - Dec 2012

    Social Media Governance Practitioner Certificate Program

    AIIM – San Francisco, USA - 2012

  • 1 year, Jan 2010 - Dec 2010

    Executive Leadership for High Potentials – Leaders of Future

    Ashridge Business School – Berkhamsted/London, UK - 2010

  • 1 year and 11 months, Nov 2003 - Sep 2005

    MBA - Master in Business Administration

    BSL - Business School Lausanne - 2004

  • 2 years and 11 months, Jan 1993 - Nov 1995

    Bachelor in Computer Science (Informatique de Gestion) - Swiss Federal Diploma

    SSEC - UCAPS - SWICO - Geneva, Switzerland - 1995

Sprachen

  • English

    C1 (Fließend)

  • Portuguese

    C1 (Fließend)

  • French

    C1 (Fließend)

  • German

    A1-A2 (Grundkenntnisse)

  • Italian

    B1-B2 (Gute Kenntnisse)

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