
Luis MARCOS
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Luis MARCOS
- 1 Jahr und 2 Monate, Okt. 2018 - Nov. 2019
Digital Transformation Officer (eCommerce, Product Excellence & Digital Assets)
Resideo - Honeywell Home
Supporting the business growth through the delivery and deployment of eCommerce for B2B and B2C, Digital Assets (PIM/DAM) and Digital online platforms (web portals) globally. • Digital programs and operations while ensuring projects are executed effectively by internal teams and external partners, supported by 6 direct reports. eCommerce ecosystem of 25 B2B eCommerce worldwide (North America, Europe Middle East and Africa, and India) and 1 B2C eCommerce web site in the US – all fully omnichannel enabled.
- 10 Monate, Jan. 2018 - Okt. 2018Honeywell
Digital Transformation Officer, HBT - IT Business Executive
Digital Transformation Officer for EMEA in the Environmental & Energy Solutions, Home & Building Technologies business division. • "Digital evangelist" illustrating the potential of digital transformation on products, services and the customer relationship • IT Business Partner with Commercial Excellence, Marketing & Communication, Customer Services and Sales business functions
- 1 Jahr und 6 Monate, Juli 2016 - Dez. 2017Capgemini
Digital Customer eXperience Head of Center of Excellence
Leading a Digital team of about 20 people who creates new digital and innovation business with our clients while delivering the best Digital Customer Experience. Responsible to drive customer satisfaction in all Digital transformation initiatives and engagements with our clients cross- industry (Retail, Manufacturing, Services, and Banking among others) • Working closely and effectively with CxO's (mainly CIO's and CMO's) to ensure efficient delivery of plans to achieve the desired outcomes
- 15 Jahre und 9 Monate, Okt. 2000 - Juni 2016
Software Architecture & Digital Mobility lead
Japan Tobacco International (JTI)
Leading Global Major transformation programs with rollout to markets with full ownership of roadmap, KPI's and execution Provided leadership, analysis, evaluation, acquisition and implementation of Digital technologies through Proof of Concepts and Rapid prototyping. New technologies introduced as standards: Mobile Analytics, Mobile & Media Services, Social Listening, Omnichannel model, Enterprise Content Management, Digitalization services among others.
- 2 Jahre und 9 Monate, Jan. 1998 - Sep. 2000
Technology Consultant & Project Manager
Digital Equip. Corporation (DEC) - COMPAQ
Served customers in the eBusiness Management Services area in Fintech. Provided consulting for several customers and delivery of business solutions such as e-Sider.com an Electronic On-line Trading solution for an important Swiss Bank.
Ausbildung von Luis MARCOS
- 3 Monate, Aug. 2019 - Okt. 2019
Digital Marketing: Disruptive Strategy Programme
University of Oxford / Saïd Business School, UK - 2019
- 3 Monate, März 2018 - Mai 2018
Digital Transformation: Platform Strategies for Success
MIT – Massachusetts Institute of Technology, MA, USA - 2018
- 3 Monate, Juli 2017 - Sep. 2017
Digital Marketing: Customer Engagement, Social Media & Analytics
Columbia Business School, NY, USA - 2017
- 1 Monat, Mai 2013 - Mai 2013
Executive Program - Communication & Presentation skills
IESE Business School – Barcelona, Spain - 2013
- 4 Monate, Sep. 2012 - Dez. 2012
Social Media Governance Practitioner Certificate Program
AIIM – San Francisco, USA - 2012
- 1 Jahr, Jan. 2010 - Dez. 2010
Executive Leadership for High Potentials – Leaders of Future
Ashridge Business School – Berkhamsted/London, UK - 2010
- 1 Jahr und 11 Monate, Nov. 2003 - Sep. 2005
MBA - Master in Business Administration
BSL - Business School Lausanne - 2004
- 2 Jahre und 11 Monate, Jan. 1993 - Nov. 1995
Bachelor in Computer Science (Informatique de Gestion) - Swiss Federal Diploma
SSEC - UCAPS - SWICO - Geneva, Switzerland - 1995
Sprachen
Englisch
Fließend
Portugiesisch
Fließend
Französisch
Fließend
Deutsch
Grundlagen
Italienisch
Gut
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