MANGESH KUMAR JOSHI

Bis 2012, Operations Manager, Barclays Technology Centre India Pvt. Ltd., Pune
Pune, Indien

Fähigkeiten und Kenntnisse

Project Management
Team work
IT Infrastructure Management
IT Service Delivery Management
Infrastructure Operations
Service Governance
Vendor Management
Infrastructure Transformation
IT Operations Management
Data Center Consolidation
Infrastructure Migration
Service Transition
Offshore Delivery Model
Incident Management
Change Management
ITIL Framework
SLA & KPI Management
Root Cause Analysis
Stakeholder Management
Cross-Functional Collaboration
Operating Systems Solaris HP-UX Linux
Tools Control-M Enterprise Monitoring Solutions
Scripting Shell scripting
Datacentre Operations
P2V migrations server decommissioning DR planning
Process & Reporting
SLA/KPI tracking Continuous Service Improvement

Werdegang

Berufserfahrung von MANGESH KUMAR JOSHI

  • 4 Monate, Mai 2012 - Aug. 2012

    Operations Manager

    Barclays Technology Centre India Pvt. Ltd., Pune

  • 3 Jahre und 3 Monate, Juli 2008 - Sep. 2011

    Assistant Vice President – Information Technology

    Credit Suisse Group AG, Pune & Singapore

     Managed global infrastructure services supporting enterprise-scale banking operations.  Led service transition, offshore migration, and vendor management initiatives across distributed support organizations.  Defined SLAs, KPIs, operational controls, governance frameworks, and performance reporting mechanisms.

  • 2 Jahre und 8 Monate, Dez. 2005 - Juli 2008

    Associate Manager IT / Principal Infrastructure Specialist

    Symantec Corporation (Veritas Software India Pvt. Ltd.), Pune

     Managed enterprise Unix/Linux infrastructure supporting global business applications and services.  Led infrastructure engineering initiatives focused on platform standardization, automation, and operational reliability.  Designed and deployed infrastructure solutions for major corporate IT projects.  Coordinated offshore transition programs and knowledge transfer activities with US-based teams. Key Achievements

  • 3 Jahre und 1 Monat, Sep. 2002 - Sep. 2005

    Consultant / Software Engineer

    Zensar Technologies Ltd., United Kingdom, Singapore & India

     Provided 24×7 infrastructure support for enterprise Unix environments, storage platforms, and mission-critical business systems.  Managed over 280 enterprise servers and multiple high-availability storage arrays.  Supported banking and utility-sector clients in maintaining highly available IT environments. Key Achievements  Maintained high availability of critical infrastructure supporting utility and banking operations.

  • 1 Jahr und 9 Monate, Jan. 2001 - Sep. 2002

    Unix Administrator / Executive – Network & Systems

    Kale Consultants Ltd., India

     Managed Unix server administration, system monitoring, and infrastructure maintenance.  Designed and implemented backup, recovery, and business continuity procedures.  Supported infrastructure projects involving system deployment, upgrades, testing, and implementation.

  • 1 Jahr und 5 Monate, Nov. 1998 - März 2000

    Operations Executive / Junior Systems Officer

    National Stock Exchange of India Ltd. (NSE), Mumbai

     Supported mission-critical stock exchange infrastructure and operational systems.  Implemented backup and recovery strategies to ensure business continuity.  Developed shell scripts to automate operational activities and monitoring tasks.

Ausbildung von MANGESH KUMAR JOSHI

  • 2 Jahre und 10 Monate, Aug. 1993 - Mai 1996

    Bachelor of Science

    University of Mumbai (1996)

Sprachen

  • Englisch

    C1 (Fließend)

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