Maciej Bebnowski

Growing Globally Online Sales with our Distributors by orchestrating eCommerce Sales & Marketing activities within Global matrix structures

• Brand and Business unit Overarching, online sales and marketing responsibility • Online Sales Steering and development for eCommerce Business within EMEA Structure • Omni-channel sales development responsibility, increase the awareness and support of local sales teams, foster the collaboration and acceptance of eCommerce within local sales teams. • Responsible for Online Marketing Performance channels, campaigns, budget, setup, country specific-channel mix, KPI steering.

• Defining and Rolling out first MVP of eCommerce B2B Sales Channel at Linde MH in EMEA Region • Responsible for Go-to-market of the new Online Sales Platform within EMEA Region • Creating EMEA wide eCommerce guidance and governance for Pricing, Portfolio, Online Marketing • Responsible for Online Sales development and steering • Managing stakeholders within complex decentralized worldwide structure

• P&L responsibility of the European and Swiss online shops • Development and execution of the eCommerce sales growth strategy • Cooperating with stores to create seamless Omnichannel experience • Acting customer-centric - looking always through customers' eyes

• Leading a team of 6 people • Creating Sales and Marketing strategy of the new online shop, divided into each digital channel (SEO, SEA, Social Media, CRM) • Negotiating with suppliers, service providers and managing third parties: 3PL, IT, Legal & accounting • Monitoring sales, planning and developing new products

• Leading a team of 4 people • Monitoring and reporting performance of the eCom operation departments • Planning and executing changes of the processes to constantly improve performance and agility of the departments • Creating plan of launching and expanding new online shop within EU

• Coordinating establishment of the new legal entity • Initiating recruitment process of new staff • Negotiating with suppliers, carriers and creating intercompany supply chain • Preparing and executing training of the new staff by teaching and explaining company internal processes

• Technical support of the B2C customers and also other departments within the company • Responsibility for order processing • Managing external suppliers in matter of quality, deliveries and price negotiation • Monitoring the competition landscape

• Supporting customers via phone and mail • Improving customers experience after implementing sample process in the online shop • Initiating and establishing returns department