Marta Wlazel

• after-sales customer service (telephone, e-mail and written submissions), • providing a high level of customer service, • pooperation with other departments of the company, • providing accurate and complete information to the client, • verification and analysis of data from customer orders in various systems, • receive customer inquiries, reply or escalate to relevant authorities in the company, and coordinate the matter until final resolution, • caring for a positive image of the company.

• perform day-to-day Supplier collaboration in the area of accounting, • manage financial queries on a day-to-day basis and taking end-to-end ownership for them, • receive queries from suppliers, respond or escalate to the relevant bodies within the company as well as follow-up the cases till the final resolution, • inform suppliers of the reason for non payment of invoices, • carry out within a specified period analysis in the context of finding reasons for non payment of invoices.

• employment consultancy, • preparation of work and residence permits, • residence cards in Poland for a foreigner and his family, • preparation of employment contracts, • other administrative help.

• professional customer service, • providing advice on the selection of products, • sales implementation, • taking care of the appearance and decor of the store.