Martina Baumann de Ramirez

Angestellt, Service Delivery Manager Capgemini GmbH Deutschland, Capgemini
München, Germany

Fähigkeiten und Kenntnisse

high proficiency in working in a spread out projec
India.Application support skills
Project leader skills
strong automotive knowledge
customer support
and pharma industry knowledge
Off Shore knowledge
Connected Drive
Connected car
Mobility Solutions
PMP
PMI

Werdegang

Berufserfahrung von Martina Baumann de Ramirez

  • Current 14 years and 1 month, since May 2012

    Service Delivery Manager Capgemini GmbH Deutschland

    Capgemini

    Rollout Manager for project Connected Drive Realignment at client BMW AG Responsible for setting up and status tracking of the IT rollout roadmap Coordinating the requirements and ensuring the timely delivery with the relevant IT systems Ensuring that the IT specification are according to the business requirement Status reporting of risks, key issues and measurements to steering committees

  • 6 years and 6 months, May 2004 - Oct 2010

    Support Application Portfolio Manager

    Capgemini Deutschland GmbH

    Functional lead of a team of eight employees in Mumbai, India Establishing continuous improvement to service delivery to client Baxter Deutschland GmbH Support of a variety of European BI applications , including Cognos BI, Siebel epharma, Salesforce.com for the customer Baxter, total user base approx. 2500 users. the support is handled via an offshore contract, with Mumbai, India

  • 10 years and 1 month, Apr 1994 - Apr 2004

    Projectleader CRM support

    Baxter Deutschland GmbH

    Preparing functional specifications and ensuring that technical specifications conform with defined business cases 2nd level support of CRM application Leading the Rollout of Siebel Sales Force Automation to the business Change control End user trainings

Ausbildung von Martina Baumann de Ramirez

  • Realschule

Sprachen

  • English

    C1 (Fließend)

  • German

    C2 (Verhandlungssicher / Muttersprachlich)

  • French

    A1-A2 (Grundkenntnisse)

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