Mary Grace Kargakis

- Serve as the main contact for reporting technology solutions - Analyze requirements, document processes, and design technical plans - Manage internal reporting projects and cross-team collaboration - Develop and execute test plans and advanced SQL queries - Conduct data analysis, quality assessments, and root cause analysis - Prepare documentation for processes, projects, and training - Communicate effectively with stakeholders at all levels - Drive process improvements and escalate issues when needed

- Generate regular and ad hoc reports using various tools like RingCentral, mySQM Reporting, and more. - Design and execute SQL queries. - Develop and deploy SSRS and PowerBI reports. - Implement SSIS ETL processes. - Maintain and update databases daily. - Develop or modify existing stored procedures using SQL.

- Collaborated with clients and stakeholders to create Business Requirement Document (BRD). - Conducted requirements analysis, design, and documentation. - Presented data analysis findings to clients and stakeholders. - Identified data inconsistencies, formulated recommendations, and communicated effectively. - Managed analysis, research, and workflow. - Developed Functional Requirement Document (FRD) for process improvements. - Applied specialized knowledge in data analysis tools and methodologies.

- Supported Audit team by conducting financial reconciliations to ensure dataset completeness. - Performed data quality checks and escalated issues as necessary. - Utilized SQL for data manipulation and transformation. - Provided procedural documentation and reports. - Assisted Audit teams with system utilization and troubleshooting.