Dr. Matteo Dolcini

Responsibility: to maximise performances of assigned countries business units by: - Matrix-managing the business support from Headquarter provided to countries (primarily in Asia Pacific area) - Defining and driving the regional implementation strategy for assigned countries together with local senior leaders. - Monitoring the operation’s effective achievement of objectives. Achievements: 10% annual growth

Responsible to increase the sales of the Maintenance & Support services worldwide: - Concept and portfolio definition - Pricing strategy, Marketing promotion and offer management - Contracts handling, monitoring of sales results Achievements: 400% volume increase in 4 years

Leader of the world-wide training department for MES Software. Main responsibilities: - To ensure economic and technical success of the courses - To define courses organization, contents and structure - To manage the 10 team members and related budget Achievements: + 300% increase on number of supplied courses and attendees

- To develop the training documentation - To deliver technical trainings to international customers both in-country or on site. - To setup the technical environment (computer, networking, software installation)

To address customer questions and concerns regarding their MES installation including troubleshooting of technical issues.

Information technology Telecommunication systems and algorithms Biomedical devices Mathematics Physical science.