Melissa Mateu

- IE Magazine editor. Agenda and Alumni Website administrator. Maintained and developed company internet web pages -Maintained and developed company internet web pages. Developed, planned, marketed and executed events, meetings, tradeshows and incentive programs within different sectors and countries such as India, China and Spain. -Coordinated multiple domestic and international events ranging from 300 to 500 attendees.

-Quantitative and data analysis of CRM in order to implement a new concept business for the winery shop. The action plan consisted of modifying the visual merchandising strategies, in-store implementation of products and improving customer service. Incremented revenues of Carrefour Spain liquid department by 20%. -Increased sales of high end price wines by 50% through the modification of product promotions. Conducted a market research of consumer preferences, benchmark of top wineries shops.

• Led and motivated a production project team of 10 people to increase the production efficiency. Successfully reduced the production costs by decreasing the set up time of the machines. • Proposed creative solutions to decrease production costs by 10%. Teamed up with the marketing department to design and launch a product line which increased production efficiency while maintaining sales and brand image.

• Provide assistance to customers and advise them on the most suitable vehicle regarding to their needs. Achieved sales target of 50 cars per month. Proved good skills at convincing customers. • Implemented a modern concept in customer service based on the Volkswagen standardize program which increased sales by 20% and improve customer satisfaction.

Marketing

Polymers