Mia My Nguyen

• Project Manager to roll out new distribution management system to 32 distributors • Manage sales data and reporting system to provide leadership team with sales performance analysis and propose actionable recommendations • Supervised 4-agent Tele-sales team generate new source of growth from existing customers to achieved 25% growth in 2017 vs target of 20% • Conducted on-the-job coaching and built career & training plan for 10 subordinates • Collaborated with other teams on demand planning

• Enhanced data consolidating and reporting system that resulted in 10% reduction in manual works • Improved budget control by defining new working process for promotion claim-back payment and AR reconciliation. Achieved 70% decrease in number of dispute records • Collaborated with Demand Planner and Sales Manager to improve forecast accuracy 20%

• Led Vietnam sales team (7 people) to form and execute sales strategic plan to deliver growth rate of 18% vs target of 16% in 2014 • Developed 3 business analyst of Vietnam, Cambodia and Thailand to become a reliable data source and strategic planner by providing value-added reports and analysis, and actionable recommendations • Built report system from scratch to equip management and sales team with comprehensive and call-to-action information

• Owned control process for customer development budget with yearly budget of 4M USD • Prepared reports and analysis to present stakeholders with up-to-date budget & pricing performance, and actionable recommendations • Conducted user acceptance test and end user training about new budget management system under CDA project for 40+ users nationwide