Mo Alaa
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Mo Alaa
- Bis heute 6 Monate, seit Juli 2025
Sales Representative
extratik
- 8 Monate, Nov. 2024 - Juni 2025
Sales Specialist
Ultatel
Ultatel is a voip phone provider for businesses We managed to work with businesses who were using other telecom provides, understand their main priorities for the business phone systems and get their feedback regarding the one that they are using then interduce Ultatel with the solution for their pain points to build interest in the service then schedule a info sharing meeting with ultatel specialist to answer the technical questions and offer the service
- 1 Jahr und 8 Monate, Okt. 2022 - Mai 2024
Customer Service Agent
Sutherlan
I began my career at Sutherland as a Technical Support Agent on the AT&T Broadband account. I later joined the Fiber team, As an Expert Fiber Agent, I coached agents, provided advanced technical guidance, and helped teams improve their KPIs. When the account transitioned to Mobility Sales and Services, I supported device sales, customer retention, and technical troubleshooting. I also assisted agents and team leaders in boosting performance and overall operational success.
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