Mohamed Hussein

Bis 2014, Technical Support & Condition Monitoring Supervisor, Mantrac Group (Caterpillar Official dealer in 9 countries )
Rueil-malmaison, Frankreich

Fähigkeiten und Kenntnisse

Line Management
Team work
Communication
Customer
Management
Customer service
Support

Werdegang

Berufserfahrung von Mohamed Hussein

  • 3 Jahre und 4 Monate, Apr. 2011 - Juli 2014

    Technical Support & Condition Monitoring Supervisor

    Mantrac Group (Caterpillar Official dealer in 9 countries )

    *Providing support to territories during phase in period, and continual training on product support enhancements and features. *Supervise analysis Team & provide them with technical advices. *Generate possible business opportunities based on investigations. *Establishing communication link to territory staff (PSSR’s, Business units service managers & Prime Product Sales). *Visiting the customers to give advices & support ideas about getting best operations performance for machines & generator sets

  • 1 Jahr und 2 Monate, Feb. 2010 - März 2011

    Technical Training Supervisor

    Mantrac Group (Caterpillar Official dealer in 9 countries )

    *Manage & oversee cooperate training program *Carry out training surveys, design & deliver training based on customer needs & Mantrac team *Supervise training Instructors & provide them with technical advice as needed *Visiting customer sites within Mantrac territories to ensure customers’ satisfaction with service offered *Provide technical Advice to engineers & technicians at different sites *Maintain regular contact with service mangers & managing directors on training matters in their territories.

Ausbildung von Mohamed Hussein

  • 4 Jahre und 10 Monate, Sep. 1999 - Juni 2004

    Electrical Engineering (power & machine Section)

    University of Alexandria

    Bachelor of Science in Electrical Engineering (power & machine Section) University of Alexandria Egypt – June 2004 Equivalence validated in France (2014) with the CIEP - Bac + 4

Sprachen

  • Englisch

    Muttersprache

  • Französisch

    Fließend

  • Arabisch

    Muttersprache

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