Namrata Gotarne

Leads a cross-functional global community of CSMs and commercial colleagues — driving upsell, renewals & lead-generation goals through content strategy, enablement & sales-ready intelligence frameworks. Shaping how NIQ's AI-powered SaaS platform reflects real-world market realities; developing compelling client-facing narratives that drive subscription sales, renewals, and upsell. Lead AI strategy workshops — covering AI implementation roadmaps, consumer and business perspectives on AI.

Led customer consultancy engagements (expansion, launch, and growth strategies) using GfK consumer panel data; co-produced strategic workshops with senior leadership teams at major retailers and brands across APAC. Deployed GfK’s SaaS insight delivery platform for retail partners including end-to-end stakeholder onboarding and training; managed strategic relationships with Alibaba Group, Amazon, eBay, and JD; driving a 10% increase in POS subscription revenue across the region.

Developed and executed regional retail strategy across APAC, identifying business expansion opportunities and guiding cross-disciplinary stakeholders across technology, commercial, and operations toward aligned regional outcomes. Contributed to the design of client-facing insight frameworks that enabled retail and brand partners to act on consumer and market data — an early iteration of the community-led enablement model later scaled globally.

Built and led a team of 25 market intelligence professionals delivering consumer & market insights across all Flipkart categories directly impacting platform strategy, revenue, selection, and pricing decisions at scale. Owned product roadmaps, delivered revenue-impact QBRs to senior leadership, and designed A/B testing frameworks for on-site and in-app experience optimisation.

Led enterprise Transmission and IP service installation projects, coordinating field engineering teams across end-to-end deployments and acceptance testing for corporate clients. Managed stakeholder communication across internal teams and enterprise clients, ensuring on-time delivery and quality outcomes in complex, multi-party infrastructure projects.