Dipl.-Ing. Nestor Koplin

Angestellt, Support Engineer, Scrapinghub LTD
Offenbach, Germany

Fähigkeiten und Kenntnisse

Freshdesk
Jira
Intercom
SolidWorks
Python
Autodesk Inventor
UserEcho
AutoCAD
Autodesk 3ds Max
Adobe Photoshop
MS Office
Adobe Illustrator
SAP ECC
Oracle Enterprise Manager
Microsoft Windows
Mac OS X

Werdegang

Berufserfahrung von Nestor Koplin

  • Current 11 years and 3 months, since Mar 2015

    Support Engineer

    Scrapinghub LTD

    Expert in the products that the company develops. Troubleshooting and finding solutions to problems with the products. Helping customers work through technical difficulties. Escalating tickets to developer team. Maintaining knowledge base articles up to date.

  • 2 years, Mar 2013 - Feb 2015

    Customer Service Advisor

    Peruwagen S.A.

    Assess and qualify vehicle problems according to customer's description of symptoms. Advising customers about vehicle care. Estimating costs and preparing repair orders after customer's approval. Promoting OEM parts and accessories.

  • 1 year and 1 month, Feb 2012 - Feb 2013

    Spare Parts Salesman

    Industrias Willy Busch S.A.

    Preparing orders for providers for raw materials. Communication with customers to ensure agreed delivery time.

  • 1 year and 8 months, Jun 2010 - Jan 2012

    Customer Service Advisor

    Mitsui Automotriz S.A.

    Assess and qualify vehicle problems according to customer's description of symptoms. Advising customers about vehicle care. Estimating costs and preparing repair orders after customer's approval. Promoting OEM parts and accessories.

Ausbildung von Nestor Koplin

  • 2 years and 10 months, Sep 2006 - Jun 2009

    Automotive engineering

    University of Huddersfield

  • Bis heute

    International School of San Salvador (CISS)

Sprachen

  • Spanish

    C2 (Verhandlungssicher / Muttersprachlich)

  • English

    C2 (Verhandlungssicher / Muttersprachlich)

  • German

    B1-B2 (Gute Kenntnisse)

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