Nicolas Bryon
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Nicolas Bryon
Customer Service: Answer to customer requests from French speaking clients (phone, emails, social media, partner websites) Order checking (spelling, design, quality...) Management of customer reviews (Trustpilot, Ekomi) Communication: In charge of external communication for customer service (e-mailing, website updating, banners)
- 3 years and 2 months, Mar 2018 - Apr 2021
Marketing and Reservations Consultant
Flying Europe by Asa
Marketing/Communication Created articles for the website Designed Newsletters Worked on editorial content for the banners Production/Business development Updated and loaded new hotels and services Loaded deals in the extranet website Contracted suppliers, participated to Fam trips, Workshops and Trade fairs Reservations/Tailor-made requests Reservation of hotels and services (guided tours, transfers, sightseeing…) Tailor-made requests Hotel rooms availability (Allocation & Freesale).
- 3 years, Nov 2016 - Oct 2019
Tour Guide
Withlocals
Created et animated tailor-made guided tours in English Itinerary, price setting, published the offer on the website, sent offers to the guests
- 1 year, Mar 2017 - Feb 2018
Travel Arranger and planner
Eurocargorail DB Cargo
Made reservations via Havas voyage platform with partner hotel groups Louvre hotel group, Accor Planning of drivers working days and transportation Train /taxi/service vehicle
- 2 years and 8 months, Jul 2014 - Feb 2017
Scheduler planner
Eurocargorail DB Cargo
Planificated trains schedules at the closest to the transport plan
- 7 months, Dec 2013 - Jun 2014
Social Media Manager
Brainsonic
Managed social networks for clients (Microsoft, Eiffage...) Created an editorial planning Animated Facebook and Twitter pages Handled Facebook paid campaigns Created new content for websites
- 1 year and 2 months, Jul 2012 - Aug 2013
Communication Manager Assistant
IBM France
Public Relations and Digital Communication Managed the rebranding project of the business unit Created the communication plan for IBM Client Center Paris Managed social media (Facebook, Twitter...) Designed newsletters and updated the website
- 6 months, Jan 2012 - Jun 2012
Marketing and Public Relations Assistant
Interface Tourism
I was in charge of communications for private companies and tourist offices Chile Tourism Office, Tenerife Tourism office and the airline company Aeromexico Public Relations and Digital Communication Created newsletters and press releases Animated social networks Monitored advertising campaigns
- 4 months, Sep 2011 - Dec 2011
Sales Assistant Groups and Seminars
ACCOR HOTELES ESPAÑA
-Customer service -Companies prospecting -Market research -Billing -Budget -Organizing events
Ausbildung von Nicolas Bryon
- 3 years and 10 months, Sep 2009 - Jun 2013
Marketing & Tourism
Excelia Group La Rochelle, France
Sprachen
English
C1 (Fließend)
Spanish
C1 (Fließend)
French
C2 (Verhandlungssicher / Muttersprachlich)
German
B1-B2 (Gute Kenntnisse)
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