Nikolay Gladkov

As a Product Lead and Co-founder of a B2C online service aimed at overcoming geographical barriers for immigrants to honor their deceased relatives, my role focused on leveraging Design Thinking methodology and product management expertise to deeply understand our target audience and challenge product ideas to meet client needs.

The B2B supply chain startup offers track-and-trace solutions for goods, serving ~5,000 manufacturers, ~25,000 wholesalers, and ~500,000 points of sales. As Go-to-Market Lead, my goal was to tailor a system for the market, navigate technological advancements and regulations, execute a pilot program, and establish a partner network for widespread adoption.

As part of the IT team at GSK, dedicated to enhancing global health and well-being, I executed digital initiatives for business units, prioritizing long-term goals and aligning with the company's overarching digital strategy.

At SBERBANK, Russia's leading bank with 35% market share, over 96 million private clients, 2 million SMBs, and 300,000+ employees, I led the development of a modern digital account manager platform. Our goal was to improve client interactions through various channels, offer advanced services, and support upselling and cross-selling efforts.

It's the moment when your hobby and profession come together. I seamlessly integrated, a CRM system, and MarTech technologies like social media management, email subscriptions, campaign tools, and other digital marketing platforms to drive growth and ensure sustainable development resulting in a 100% increase in customer acquisition and substantial revenue growth.

With a presence in over 30 cities, serving 1.5 million clients annually, and 2000+ employees, Cinema Park is a leading player in the film distribution market. As the CIO, my primary goal was to increase revenue in a declining market. I led the design and implementation of a new IT strategy, ensuring that all technologies added maximum value to the company.

It was an incredible journey being part of the AB InBev team, the world's leading brewer, #1 multinational brewery company, 28% global market share, 150 countries, 630 brands. As an IT Projects Director and Delivery Lead, I led cross-functional teams and managed the project portfolio. Starting in the local market, I contributed to business growth in the CIS region and eventually oversaw operations in Europe. This involved managing IT for approximately 300 offices, 20 breweries, and over 10,000 employees.