Nuno Mergulhão

A company with presence in Europe, Americas and Asia which belongs to Mitsubischi Chemicals Holding. Responsibility over IT all regions, direct team of 21 people. I am the first person having the Global CIO Role in Qualicaps so in one year I had to establishing Strategic Plan 2016-2021, define an IT Governance Model. Was established a Global IT Budget. The defined strategic plan focus in Enhancement of Customer Intimacy, Business Pillars, Global IT Model and Innovation on Industrialization

IT responsibility managing 8 people, positioning IT as a Business Partner on initiatives like the regional product launch. Implemented projects in Commercial, Legal, Finance and IT. Enterprise Services Engagement Manager representing the broader Enterprises Services organization and initiatives, ensuring markets alignment on the strategic and tactical needs. Health IT responsible for Europe, exploring opportunities and potentially global solutions. Member of Global BMS Team for Customer Centricity.

European Project Manager of Veeva Field Force Automation CRM implementation in 23 markets in Europe. Working with business areas like Data Privacy, Legal, Compliance, Commerce Excellence, Business Effectiveness, Procurement, Business Intelligence, Human Resources and Finance. This initiative is a key enabler for the company strategy, with a strong investment around 15M$.

IT Manager for Portugal main responsabilities: - Local Business Relationship Manager - IT Project Manager - Data Privacy Officer for Portugal The main projects which I have managed has Project Manager were: - Order to Cash & Distribution for SPAIN and PORTUGAL (SAP Platform FI, SD and MM) - Intranet Implementation for PORTUGAL (Sharepoint Platform) - Corporate WebSite PORTUGAL (Sharepoint Platform) - Systems Harmonization PORTUGAL & SPAIN (Oracle, Outsystems and SAP SD)

Review of all eServices requests and allign them with European and Global Platforms External Facing Sites, Mobile Sites and Mobile Applications. This role is done in interaction with all the European BMS Brands and eMarketing. I have also the responsability of applying the External Mobility Strategy for Europe, in allignement with the Global Stratety for BMS. Governance of BMS.COM Internationalization Initiative for countries in Europe, Asia, Central and South America.

Responsible for all the applications used by CTT in the areas of Post Offices, Commercial, Marketing, Philately and the Company Campos Envelopagem. Worked with technologies like Oracle, Microsoft, Riposte, SAS; the team which I had to manage had a total around 35 people. Responsible for some new projects in the last year like all solution for Events Selling Tickets in the Post Offices, Integration of PinPad’s for Method of Payment, new applications for the Management of Logistics to control new products,

Manager of Area CMK (Application Management Services) Responsible for all the applications used by CTT in the areas of Post Offices, Commercial, Marketing, Philately and the Company Campos Envelopagem. Worked with technologies like Oracle, Microsoft, Riposte, SAP, SAS; the team which I had to manage had a total around 50 people. Responsible for Software Development Team International Projects for the Post Offices of Cape Green, Angola and for a Retail Network in Spain.

Adaptation the solution of the Portuguese Post Offices to Cape Green Post Offices. Development of On-Line Services for the Portuguese Post Offices like Western Union, Mobile Phones, Taxes, Utilities, Postal Services and Financial Services all these projects bases in XML, Microsoft, Java e WebRiposte. Responsible for Development of Postal Bank in the Portuguese Post Offices; Responsible for Development and Testing in nave Project the new approach for vending in the Portuguese Post Offices;

I have worked with a set of very strong companies with strong presence worldwide, the projects were related with a Human Resources Management Platform and also Finance: - Yellow Pages; - Transgás (Natural Gas of Portugal); - Barclays Bank PLC; - Deutsche Bank Investment; - Astra Zeneca Pharma; - Liberty Insurance Company;