Olena Arunova

Certified Project Management Professional (PMP), with experience in Europe, Asia

Bis 2022, Senior Implementation Manager, Citi
COLOGNE, Deutschland

Fähigkeiten und Kenntnisse

Project management
Analysis
Account manager
Client
Support
Strategic Planning
Project Planning
Financial Planning
Customer Relationship Management (CRM)
Budget Planning
Meeting Organisation
Reporting
leadership skills
Scrum
Banking & Finance
Communication
MS Office
Controlling
Design
Research
Training
Sales
Motivation
Software Development
Produkt
Implementation-Management
Buchhaltung

Werdegang

Berufserfahrung von Olena Arunova

  • 1 Jahr und 11 Monate, Mai 2020 - März 2022

    Senior Implementation Manager

    Citi

    - Delivered end-to-end 30 midsized projects ($ 400 000 budget, 7 months duration), launching a complex integrated solution for Google, Apple, UNICEF, Booking, Bosch, Visa and other clients. - Solved communication issue between teams in Poland, Ukraine, and India, preventing the serious risk of a project delay for the biggest client, Google - Created a full guide detailing how to lead a project for commercial card setup in the Ukrainian market that then became training material on the company level

  • 1 Jahr und 4 Monate, Jan. 2019 - Apr. 2020

    Senior Project Manager

    Forward bank

    - Optimized processes and IT architecture for a new internal frontal bank system that reduced product processing time by 50 % - Increased sales by 18 % through analysis and optimization of customer relationship processes - Successfully managed complex project coordination in close collaboration with 40+ internal and external specialists - Significantly reduced risks and impact on budget and time by bringing a new supplier with specific expertise after legislation changed.

  • 3 Jahre und 9 Monate, Dez. 2013 - Aug. 2017

    Senior Product Manager

    JSC B&N Digital

    - Increased card sales by 23 % by implementing e-workflow for card processing and managing clients' retirement benefits - Collaborated with insurance companies and non-state pension agencies, and raised commission income up to 50% of total retail income by launching new combined products - Created e-learning course on how to set up business processes by using special tool

  • 6 Jahre und 11 Monate, Jan. 2007 - Nov. 2013

    Product Manager

    PJSC Privatbank

    - Developed card products for Ukraine, Russia, Georgia and Latvia, and created CRM sales in these markets

  • 5 Jahre und 1 Monat, Feb. 2002 - Feb. 2007

    Sales Manager

    PJSC Privatbank

    - Achieved a 12% increase in revenue by bringing 56 new partners

  • 6 Jahre, März 1996 - Feb. 2002

    Accountant

    OJSC Poltava Mining

    - Performed accounting activities across various teams such as Accounts Payable, Receivables, Fixed Assets, Inventory, Production, Payroll, Financial statement

Ausbildung von Olena Arunova

  • 4 Jahre und 10 Monate, Sep. 1989 - Juni 1994

    Economics

    Kharkov Academy of Railway Transport Engineers

Sprachen

  • Russisch

    Muttersprache

  • Englisch

    Fließend

  • Ukranian

    Muttersprache

  • Deutsch

    Gut

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