Patrick Akponemu

Angestellt, Service Manager, Sterling Bank Plc

Kano, Nigeria

Über mich

Proactive and manager with 10+ years of experience in the banking industry. Skilled in business needs analysis, data-driven,operations management, team management, account management, data interpretation and strategy. Proven with the recommendation and implementation of unique strategies based on insights gathered from customer banking analytics to improve operations and increase the branch’s profitability by 73%. Seeking an opportunity to implement top analytical and computational thinking skills.

Fähigkeiten und Kenntnisse

Service Management
After Sales Management
Eskalationsmanagement
Service Delivery Management
Kundenservice
Support
Incident Management
Sustainability
Account Management
Customer satisfaction
Customer Relations
Customer Relationship Management
Leadership skills
Complaint management
MS Office

Werdegang

Berufserfahrung von Patrick Akponemu

  • Bis heute 10 Jahre und 10 Monate, seit Sep. 2013

    Service Manager

    Sterling Bank Plc

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