Pedro Resende

As a Network and Infrastructure Support professional, I provide technical assistance for corporate network environments, ensuring connectivity, performance, and security across critical systems. My work involves configuring and maintaining routers, switches, firewalls, and servers, while also monitoring network health and troubleshooting incidents to minimize downtime.

Provide technical support to the company's network infrastructure to ensure stability, connectivity, and security. Key responsibilities include: • Monitoring and maintaining LAN and wireless network systems; • Supporting users with connectivity issues and access to network systems and resources; • Troubleshooting network devices (switches, routers, access points); • Configuring devices and managing network accESS