Pooja Jayakumar
Skills
Timeline
Professional experience for Pooja Jayakumar
- Current 2 years and 8 months, since Sep 2023
IT Consultant
ALDI International Services GmbH & Co. oHG | International IT
Social Media Automation - Subject Expert
- 3 months, Jun 2023 - Aug 2023
Associate Director - Customer Success
Sprinklr
- 2 years, Jun 2021 - May 2023
Manager - Product Success
Sprinklr
- I am a Customer Success professional with 7 years of experience in Product Management (SaaS), Revenue Expansion, Customer Retention, Brand Consulting & Digital Marketing across Fortune 500 companies in Retail, Banking & Tech - I lead a Customer Success Team, being a custodian of $45M portfolio & maintaining a +95% Portfolio Retention - Completed my Masters in Business Administration (MBA), majoring in Marketing & attained a Bachelor’s Degree in Technology, specializing in Electronics & Communications
Languages
Malayalam
C2 (Expert / native speaker)
Hindi
C1 (Fluent)
German
A1-A2 (Basic)
English
C2 (Expert / native speaker)
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