RENDI SETIAWAN

Managed end-to-end sales operations support for one of Indonesia's largest property developers, using SAP CX as a daily working tool — not a training exercise. Maintained customer and transaction data accuracy across active sales pipelines, directly supporting order-to-cash visibility for the sales team. Built and owned weekly Excel dashboards (Pivot-based) tracking order status, pipeline movement, and key conversion metrics used by Sales Management for decision-making. Coordinated across internal teams to

Supervised area sales operations for a national FMCG brand across Tangerang territory — with direct accountability for distributor inventory health and product availability. Applied FEFO/FIFO inventory control across distributor warehouses; identified and escalated stock rotation risks before they became write-offs. Built sales-based demand forecasts using Excel to align distributor replenishment with actual field movement — reducing mismatch between orders and availability. Produced weekly inventory and c

Support role in corporate sales operations with a focus on lead management, event execution, and performance reporting to drive sales pipeline effectiveness. Key Responsibilities: - Managed lead intake and follow-up coordination to ensure timely customer engagement and pipeline progress. - Organized offline exhibitions and events, coordinating internal teams and external vendors to ensure smooth execution and customer experience. - Prepared weekly sales performance reports for the Sales Manager, including

Support role focused on operational execution, coordination, and reporting for offline marketing events and sales activities. Key Responsibilities: - Coordinated offline exhibitions and events (mall promotions, open table, property expos), ensuring proper setup, scheduling, and execution. - Managed event logistics including coordination with vendors, internal teams, and venue requirements to ensure smooth operations. - Collected and organized event performance data, preparing weekly reports for Sales Super

Entry-level support role with focus on customer engagement, activity tracking, and reporting to support sales operations. Key Responsibilities: Managed daily sales activity logs and maintained accurate customer contact records. Conducted structured customer outreach and follow-up to support lead generation and pipeline progression. Assisted in preparing weekly activity reports for supervisor to monitor performance and progress. Supported sales operations through disciplined execution and organized documenta