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Ricardo Martinez

Angestellt, Head of IT Support, Liderar Telecomunicaciones LTDA
Bogota, Kolumbien

Fähigkeiten und Kenntnisse

IT Support
Networking
Servers and operating systems
Microsoft
IT Service Management
Help Desk / Desktop Support
Communication skills
Project management
Strategic planning

Werdegang

Berufserfahrung von Ricardo Martinez

  • Bis heute 9 Jahre und 11 Monate, seit Juli 2015

    Head of IT Support

    Liderar Telecomunicaciones LTDA

    - Supervised physical and logical networks. - Technical support on site and remote - Set up connectivity equipment such as switch, routers, modems. - Apply and manage policies, strategies and resources at the technological and communications level for the company. - File and record documentation of assigned requirements. - Test and maintain contingency plan and actions in case of disasters or loss of information that allow business continuity in the face of unexpected situations.

  • 10 Monate, Aug. 2014 - Mai 2015

    IT Supporter

    Automotores Europa S.A.S

    - Set up and maintained data networks - Applied and enforced corporate policies with technological resources and information management. - Advice, evaluate and approve the purchase of any computer or communications equipment for the different areas of the company. - Coordinate and plan the activities to be developed to maintain IT services and infrastructure. - Verified the information security policies and ensured its compliance with the standards set by all officials.

  • 1 Jahr, Juli 2013 - Juni 2014

    Systems analyst

    Saxon Ernergy Services de Venezuela

    - Implemented and enforced corporate policies on technological resources and information management. - Monitored, coordinated and installed satellite communications equipment. - Trained users on solutions, methods and IT tools in order to increase efficiency. - Visited oil fields to provide training and customer support. - Constant update of organisation’s technological infrastructure. - Tested and maintained contingency plans in order to face disasters or loss of information.

Ausbildung von Ricardo Martinez

  • 4 Jahre und 1 Monat, Sep. 2010 - Sep. 2014

    Systems engineering

    Instituto Universitario Politécnico Santiago Mariño

Sprachen

  • Spanisch

    Muttersprache

  • Englisch

    Fließend

  • Deutsch

    Grundlagen

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