Rishav garg

Angestellt, Client Success Manager | SaaS & Fintech | B2B Account Growth & Retention, FundCount LLC
Jaipur, India

Skills

Client Relationship Building
Contract Negotiation
Up-Selling
FinTech
Documentation

Timeline

Professional experience for Rishav garg

  • Current 6 years and 2 months, since May 2020

    Client Success Manager | SaaS & Fintech | B2B Account Growth & Retention

    FundCount LLC

    -Managed 30+ B2B accounts in EMEA & APAC, including EY India & PwC Cyprus, with an AUM exceeding $1B. -Achieved 95% client retention by addressing needs & offering tailored solutions. -Closed upselling opportunities, boosting ARR by 14%. -Developed self-implementation guides, cutting onboarding requests by 25%. -Launched a Knowledge Base tool, increasing client engagement by 30%. -Negotiated contracts, ensuring win-win agreements.

Educational background for Rishav garg

  • 2 years, Jun 2007 - May 2009

    Banking and Finance

    Narsee Monjee Institute of Management Studies

  • 3 years, Jun 2003 - May 2006

    Commerce

    University of Delhi

Languages

  • hindi

    C2 (Expert / native speaker)

  • English

    C1 (Fluent)

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