Samuel Lal
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Samuel Lal
- 2 Jahre und 6 Monate, Juli 2022 - Dez. 2024
System Operator
Nomagic
- Handling daily operations at the customer site - Define, measure, analyze, improve, and control Operations - Identifies problems and reports changes in behavior and KPIs - Conducting preventive and reactive maintenance of the hardware of solution: suction system, cabling, etc - Suggesting improvements on processes, maintenance, and operations according to new learnings and errors - Training local teams on how to handle robot operations and maintenance - Collect feedback from customer representatives
- Dealt directly with the Customers on their concerns/requirements about the projects - Dealt communication part between to internal/external team and the stakeholders - Worked on the Change Requests, Managed escalation from the customer and provided the solution effectively - Worked with the development team and production team closely - First point of contact in the company for any project-related concerns - Experienced with different ticketing tools as a user such as Service Now, ITSM, SysAid, Jira, etc.
- 1 Jahr, Juli 2019 - Juni 2020
Quality Improvement Specialist
Xerox Technology Services India LLP
- Responsible for unit testing of the new projects and worked on the change requests for the new and existing projects - Testing Invoice Projects - Closely worked with the Kofax deployment team - Highlighted the issues and challenges to the development team - Communication with customers regarding projects issues/solutions - Experienced in understanding client's requirements & creating test scenarios - Responsible to give go-ahead/approval to make the project live in the production
- 4 Jahre und 3 Monate, Juli 2014 - Sep. 2018
Quality Improvement Specialist
Basware
- Responsible for unit testing of the new projects and worked on the change requests for new & existing projects - Testing Invoice Projects - Closely worked with the Kofax deployment team - Highlighted the issues and challenges to the development team - Communication with customers regarding projects issues/solutions - Experienced in understanding client's requirements & creating test scenarios - Worked on testing feedback - Responsible to give go-ahead/approval to make the project live in the production
Ausbildung von Samuel Lal
- Bis heute 4 Jahre und 4 Monate, seit Feb. 2021
MSC. Project Management
Arden University
- 1 Jahr und 1 Monat, Jan. 2018 - Jan. 2019
Master of Business Administration
Lovely Professional University
Master of Business Administration (MBA) specialized in Finance & Marketing
- 2 Jahre und 1 Monat, Juli 2013 - Juli 2015
Master of Commerce
Panjab University, Chandigarh
- 3 Jahre und 1 Monat, Juli 2010 - Juli 2013
Bachelor of Commerce
Panjab University, Chandigarh
Sprachen
Englisch
Fließend
Deutsch
Grundlagen
XING Mitglieder mit ähnlichen Profilangaben
XING – Das Jobs-Netzwerk
Über eine Million Jobs
Entdecke mit XING genau den Job, der wirklich zu Dir passt.
Persönliche Job-Angebote
Lass Dich finden von Arbeitgebern und über 20.000 Recruiter·innen.
22 Mio. Mitglieder
Knüpf neue Kontakte und erhalte Impulse für ein besseres Job-Leben.
Kostenlos profitieren
Schon als Basis-Mitglied kannst Du Deine Job-Suche deutlich optimieren.