Sandra Helmcke

Handle daily guest communication via email with professionalism and care • Manage reservations and input bookings using the internal booking system • Support smooth check-ins by providing clear pre-arrival info and FAQ responses • Coordinate remotely with the on-site team to ensure a seamless guest experience • Work independently while maintaining high standards of organization and responsiveness

Create and manage engaging travel and underwater content for Instagram and TikTok • Collaborate with eco-resorts, dive centers, and tourism brands to produce authentic UGC and marketing videos • Handle all aspects of content creation including filming, editing (CapCut, Lightroom), and publishing • Grow a community of 10K+ followers by sharing authentic travel stories and tips • Use social media analytics to optimize content reach and engagement

Innendienst im Key-Account-Management