Seema Jamdade

• Master Data Management, set up new parts in the system • Data analysis and system error resolution to enhance customer satisfaction • Interface management between company and 3PL system • Analyse daily errors in inventory movement and report to management • Solve daily sales and purchase order related issues by coordinating with inventory, planning, customer service and Customer support teams

• Coordinated office activities and operations to secure efficiency and compliance to company policies • Helped company to save time by streamlining budget and bookkeeping processes • Developed excellent vendor and customer relationship through setting up efficient billing and invoicing processes • Not only involved in recruitment but also conducted on-boarding training for new joiners

• By improving communication channels with end customers, average response time reduced from 3 hrs to 1.75 hrs • Achieved highest customer satisfaction index and therefore, it helped sales team to manage KPI on higher side • Coordinate sales team by managing schedules, filing important documents and communicating relevant information • Ensure the adequacy of sales-related equipment or material

• Prepare training and development plan for the employees • Welfare activities and employee engagement

Worked part-time as a faculty at Riverdale High School, India from June 2009 to Sept 2011