Sibel Umdu

Responsible for the overall management of the London operations that consist of a trading team to handle new and existing customers. Creditability and value is being restored for the London Brokerage, a sales strategy is being placed together with a business plan. Growing the membership with over 200% the first year and the staff with 35%. Annual turnover growth will be with 100% the first year.

Design, develop & implement the strategic plan for the company in the most cost-effective and time efficient manner. Establish new infrastructure implementation, lead the company, and develop corporate culture for the re-organization. Handling workload of responsibilities in the development section & implementation of the strategies, which shape future business delivery. Provide best possible service & information to EVP + ensuring compliance with legislation.

Contacting individual resources & potential candidates for our projects. Reporting to the COO, responsible for managing day-to-day operations of this company that had a total capital that was already amounted to 949 million yen.

Analyzed sales, industry, customer and related trends and information to proactively identify opportunities to develop and support sales initiatives.

Assisting in the formulation, planning and monitoring of policies and procedures, co-coordinating the implementation of council/authority decisions and circulating reports to those affected.

Created a new marketing idea product in 8 branch locations, which within 2 months generated a client base of over 300 new accounts. Managed a team of 14-people within the customer service department