Simone Zink

Conceptual product development of a CRM solution for media companies (Microsoft Dynamics 365 & Power Platform), including agile collaboration in cross-functional teams; stakeholder management and translation of customer and market requirements into scalable solutions; ownership of backlog, prioritization, and roadmap planning; coordination of sprints and releases; quality assurance and documentation; as well as functional consulting and solution advisory for internal and external stakeholders.

Product management of publishing software and parallel build-up of a CRM product line for media (MS Dynamics CRM), including setup of agile development processes (Scrum) and team structures; customer-centric requirement analysis and market research; long-term agile product development for cross-media advertising solutions; release management, customer enablement, process optimization, and functional consulting.

Long-term agile product development of publishing and CRM software (e.g. Verlagsmanager, MediaMillion, Media Saleswave on Dynamics CRM) for cross-media advertising; translation of customer requirements in close alignment with sales and market needs; ownership of release cycles and customer training; establishment of internal systems (CRM, tracking) and workflow automation to optimize processes; functional consulting

Founder and managing director of the UK subsidiary (softworks publishing business solutions Ltd., London); build-up of an international team including recruitment and onboarding; functional consulting, project and sales management in the publishing and software industry;

Project management, quality assurance, documentation, and functional consulting; customer training; requirements gathering; process optimization through best-practice documentation; sales support (presentations) and marketing activities; delivery of national and international projects and product launches; leadership of the Hamburg branch office; senior consulting and key account management.

Coordination of advertising production and scheduling; customer consulting and pricing; cross-functional collaboration with sales and editorial; forecasting and reporting; onboarding of new staff.

Ad Sales

Mathematics, physics