Stefan Fischer

- Manage R&D team to ensure timely and accurate customer deliveries; - Oversee daily activities of the team and provide direction and guidance as needed; - Perform resource allocations and workload assignments according to delivery requirements.

- Work with stakeholders and end users to plan and configure systems, to develop solutions that will achieve needed objectives; - Oversee the deployment of programs or systems, coordinating all of the parties involved to ensure a smooth process with minimal disruption; - Develop or supervise training programs to educate users, and also lead support and troubleshooting efforts; - Analyse the client's trends to determine the opportunities developing their services.

- Identify new partnership opportunities and maintain relationships with existing partners; - Develop new relationships in an effort to grow business and help company expand; - Own and drive projects, from structuring an initial idea, to engaging different internal and external stakeholders from different disciplines (e.g. legal, commercial, technical, business systems…) to delivering final outcomes;

- Territory planning and the new client pipeline; - Turn target customers into new customers and lay the foundation for long-term, value-oriented relationships; - Contribute to the conception and implementation of the sales strategy and work out solutions with the customers on different levels from which everyone benefits; - Approach the management of our customers not as a software supplier, but as a true business partner, and thus bring the entire breadth and depth of Thoughtworks' competencies to bear.

- Plan, prepare, and assure quality of all commercial newsletters and push notifications; - Monitor and analyze performance of commercial communication, derive local insights and define improvements based on KPIs.; - Identifying, supporting and driving cross-functional CRM-related projects with team members and stakeholders in the organization; - Closely monitor competitors direct marketing activities/industry standards and identify opportunities and risks.

- Identify new revenue generating opportunities and programs by leveraging internal resources; - Develop and deliver Consulting and Education presentations at Executive Briefings, and client sites; - Schedule and conduct quarterly account reviews with Enterprise Relationship Managers to identify Consulting and Education opportunities.

- Support the Growth team in creating compelling pitches for our clients; - Conduct independent market research to identify, collect, manage and analyze relevant business data; - Collaborate cross-functionally, supporting the team with external (clients, partners, etc.) and internal (product team, legal team, etc.) stakeholders.

- Acquire and identify clients to approach via cold calling and email; - Researching and identifying potential clients and identifying their stakeholders to generate interest and build a relationship; - Manage expectations and overcome objections; - Maintain an organised pipeline and activity records; - Develop the necessary skills for promotion to a full, closing role.