Stefano Veronese

The team of Solutions Delivery Italy is responsible for all the projects where our products need to be integrated in a CRM/ERP platform used by the customers. These integrations can be either done via webservice or using our ready-to-be-used connectors (e.g. Salesforce, SAP). We also take care of customizing our tools dedicated to Compliance and Credit/Procurement.

I am taking care of all the integration between Bureau van Dijk and our Partners from a technical point of view. This part of the job gives me the possibility to develop an excellent understanding of the needs of a wide variety of customers and possible third parties in various fields/sectors (e.g. CRM, credit and financial risk, KYC, procurement). Besides that, I support sales and solution delivery teams for specific integration of our data within customer’s platforms.

- Coordinated new developments by identifying potential new feature which could be used by our customers. - Generated product requirements, taking care also of the production timetables. - Created an online documentation with special focus on workflows and business cases.

- Helping Customers with the integration of Bureau van Dijk data in their CRMs / ERPs via webservice - Customization of the Catalyst products based on Customers' needs (Credit Score models, Compliance workflow) - Global Administrator for the internal CRM (MS Dynamics) - Responsible for the IT equipment in the Swiss offices

Besides the daily duties as IT Specialist (listed below), I was responsible for the integration of our Products in the internal systems (CRM / ERP) of our clients in CEE and Russian Federation.

- Provide technical support to customers about BvD Products installation and also on-site support when necessary (covering CEE Countries and Russia). - Managing internal IT inventory in Bratislava and Moscow Office. - Usage of Open Source tools in order to smoothly share documentations and knowledge among the colleagues.

Responsible for 4 Countries’ website. The job was focused on the organization of task assigned by the local managers of an International Company to our department. Quick understanding of the manager’s need and ability to adjust it according to the internal resources was one of the most important part of the job. I had also the opportunity to develop internal micro-project in order to improve the communication among the different IBM centers.

Contact with Italian, French and Canadian Customer regarding products released by an International Company. Organization of the team task and management of the reports. Ability to solve IT issues.