Thea Pernack

Carrying out advertisement strategies, customer acquistition programs and customer satisfaction analysis

Supporting the departments of economics, political relations, culture and consulate; Broad scope of functions: Conducting research and translations, writing reports, organising cultural, economic and political events, conducting consular services; Proved my ability to meet deadlines and working at a minimum level or without supervision; Deepened my knowledge in political and economic relations in Latin-America

Conducting customer research and service for Spanish and German clients; Daily cooperation with BYK Gardner GmbH in Spain (IDA Instrumentos); Daily use of Excel and the databases DELTA Management and ADITO; Handling sensitive situations concerning customers and ensuring customer satisfaction; Gaining profound insights into the production industry and its networks within Germany, as well as on a global level

Marketing, Management, Economics