Theresa Shefka

-Provided financial sales support to a Field Distribution team to drive more business through: problem solving, process improvement and identification and removal of roadblocks. -Analyzed financial services sales and strategic account information, training results, and agency productivity results. -Served as liaison to support brainstorming efforts of an elected body of agents and corporate representatives to drive Allstate’s financial services presence forward.

-Executed weekly, monthly, and quarterly strategic measurements support to create input for current and future financial impact analyses; utilized multiple system applications. -Coordinated leadership strategy packages for financial storytelling from across multiple divisions.-Entrusted to respond to ad hoc requests from internal clients seeking to identify root problems or achievements by preparing communications and presentations that supported their corporate endeavors.

12 YEARS OF EXECUTIVE ADMINISTRATIVE ASSISTANT EXPERTISE.-Allstate Insurance Company, Agency and Customer Operations Support Division (5/00-5/04). -University of Illinois at Urbana-Champaign College of Medicine (2/98-12/99). - OfficeTeam-APV Engineering; Alice Campbell Temporaries-IL Environmental Protection Agency; and University of Illinois Extra Help Services-Center for African Studies (2/97-1/98. -Union Bank of Switzerland (6/92-6/96). -Murphy/Jahn Architects (11/90-6/92)

Financial Services, Property & Casualty, Personal and Commercial insurance fundamentals