Tien Hao Vu

Angestellt, Team Lead Solution Consulting, blu Systems GmbH
Oberhaching, Germany

Fähigkeiten und Kenntnisse

Project management
IT Service Management
ITIL Service Manager
Business Process Management
Process management
KANBAN
BPMN
E-Business
E-Commerce
Gastronomy
Factoring
ITSM Tools
Independent way of working
Software License Management
Gallup
Structogram
self-management
process-oriented thinking
Strong communication skills
Beratung
IT Infrastructure Library
Changemanagement

Werdegang

Berufserfahrung von Tien Hao Vu

  • Current 5 years and 3 months, since Mar 2021

    Team Lead Solution Consulting

    blu Systems GmbH

    • Responsible for the Solution Consulting Team at blu Systems GmbH • Project Lead in the ITSM / ESM area • Solution Consulting • ITSM Expert • ITIL Trainer for Axelos • 4me Expert • Leading Teams as an Interim Manager

  • Current 6 years and 9 months, since Sep 2019

    Owner

    Oanh 65 - Vietnamese Cuisine

  • 5 years and 1 month, Mar 2017 - Mar 2022

    Owner

    Oanh Vietnamese Cuisine

    • The art of vietnamese food in munich: www.oanh.co • Vertrieb & Aufbau von Geschäftsbeziehungen • Verantwortlich für die Kommunikation mit Geschäftspartnern Ziel: Das beste vietnamesisches Restaurant in München

  • 2 years and 4 months, Dec 2018 - Mar 2021

    Senior Business Consultant

    blu Systems GmbH

    Consulting: • IT Service Management • Software Asset Management • Project Management

  • 1 year and 2 months, Nov 2017 - Dec 2018

    IT Consultant

    ConSalt Unternehmensberatung GmbH

    • IT Service Management: Incident, Problem, Change Management, Change Advisory Board, ITIL • Project Management: PMO • Project Lead & Supporting: Roll Out Tool Implementation • Software Asset Management (SCCM, SNOW, Aspera SmartTrack...) • ITSM-Tool: ServiceNow • Daily Business as a License Manager for a client

  • 6 months, May 2017 - Oct 2017

    Credit Analyst / Risk Manager

    Eurofactor GmbH (Crédit Agricole Group)

    Client Commitment/Risikosteuerung Kunde - Bilanzanalyse - Rating - Statistische Analyse - Risikosachbearbeitung Kunde - Client Audits - Procedural Audits Debtor Commitment/Risikosteuerung Debitor - Risikosteuerung - Bilanzanalyse - Rating - Statistische Analyse

  • 7 months, Oct 2016 - Apr 2017

    Business Project Manager

    Eurofactor GmbH (Crédit Agricole Group)

    Process recording and process visualization as a basis for the evaluation of process optimizations with the goal of increasing efficiency and quality assurance • Process recording, analysis, optimization and modeling of internal business processes • Creation of process documentation, visualization the workflows or software-based graphical Representation with VIFLOW in BPMN Reference: S. Müller Director Operations - COO at Eurofactor GmbH

  • 7 months, Mar 2016 - Sep 2016

    Operations Client Service International

    Eurofactor GmbH (Crédit Agricole Group)

    responsible in the daily business / Client Service Reference: D. Curic - Teamlead Inhouse / Full Client Service at Eurofactor GmbH

  • 1 year and 2 months, Jan 2015 - Feb 2016

    Waiter in the high-level gastronomy sector

    Dahlmann Catering GmbH

  • 3 years and 9 months, Apr 2011 - Dec 2014

    Chief Executive Officer (CEO)

    T-H_Shop

    • 3 years self-employed • Sale of virtual coins • Collect, analyze and plan the request for a "bot" • Over 500 successful transactions to customers • 250 very positive reviews - 100% satisfaction

Ausbildung von Tien Hao Vu

  • 3 years and 1 month, Oct 2014 - Oct 2017

    Wirtschaftsinformatik

    Universität Augsburg

Sprachen

  • German

    C2 (Verhandlungssicher / Muttersprachlich)

  • English

    C1 (Fließend)

  • French

    A1-A2 (Grundkenntnisse)

  • Vietnamesisch

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