Tobias Lichtenstern

Basic

ist offen für Projekte. 🔎

Selbstständig, Business & Service Design Consultant (Freelance), Embrace

Innsbruck, Austria

Skills

Erfahrungen im Marketing and Sales
Erfahrungen im Sportmanagement
Sales Management
Sales & Marketing
Design Thinking
Service Design Thinking
Customer Experience Management
Customer Journey
Innovationsmanagement
Kundenerwartungen
Software as a Service (SaaS)
IT-Lösungen
Service Design
User experience
Consulting
Distribution
Training

Timeline

Professional experience for Tobias Lichtenstern

  • Current 3 years and 5 months, since Sep 2019

    Business & Service Design Consultant (Freelance)

    Embrace

    - Tobias helps organizations to have more alignment, clarity, and purpose within the digital transformation by placing humans first. - Coaching and consulting - Workshops - Training - Service design sprints Tobias is a very contagiously enthusiastic person, who is able to energize others with a vision of the future, drives satisfaction from breaking the ice and making connections with others, is eager to turn thoughts into action as well as loves to recognize and cultivate the potential of others.

  • 1 year and 10 months, Nov 2017 - Aug 2019

    Head of Sales and Consulting

    More than Metrics GmbH

    A glimpse of what I do: > On-site and virtual service design workshops, product presentations and training for different industries > Part of some external consulting projects and internal service design projects > Consulting MTM enterprise clients on embedding and scaling service design in organizations > Growing and steering sales lead generation via different channels > Implementing new client-centered sales initiatives and creating materials for a fast-growing customer demand

  • 2 years and 1 month, Oct 2015 - Oct 2017

    Account Manager

    Booking.com
  • 1 year and 6 months, Aug 2013 - Jan 2015

    Marketing and Sales Manager

    NECTAR & PULSE

  • 8 months, Nov 2012 - Jun 2013

    Sales & Consulting

    HYVE Innovation Community GmbH

  • 4 months, Jul 2012 - Oct 2012

    Projektmanagement/Marketing/Sales

    HYVE Innovation Community GmbH

Educational background for Tobias Lichtenstern

  • 11 months, Sep 2014 - Jul 2015

    Entrepreneurship and Tourism

    The Polytechnic University Hong Kong

    Hospitality and Tourism Financial Management Design for Hospitality Managing Marketing in The Hospiality and Tourism Industry Strategic Management for Hospitality Businesses

  • 2 years and 1 month, Sep 2013 - Sep 2015

    Entrepreneurship and Tourismus

    Management Center Innsbruck (MCI)

    Strategisches Management im Tourismus, Entrepreneuership, Strategisches Marketing, Tourismusmanagement, Destinationsmanagement, Internationale Märkte im Tourismus, Tourismusmarketing

  • 3 years and 5 months, Oct 2009 - Feb 2013

    Sportmanagement

    Leopold Franzens Universität Innsbruck

    Sportmarketing, Sportökonomik, Unternehmensführung im Sport, Betriebliches Gesundheits Management

  • 3 years and 10 months, Oct 2008 - Jul 2012

    Management and Economics

    Leopold Franzens Universität Innsbruck

    Strategic Management, Marketing and Tourism

Languages

  • German

    First language

  • English

    Fluent

  • French

    Basic

Interests

Snowboarden
Skateboarden
Surfen
Fußball
Schwimmen
Fitness
Reisen
Kochen

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