URSZULA GWIAZDOWSKA
Ehrenamt, Salesforce Business Analyst, Wicci
Zürich, Schweiz
Über mich
I am a former Account Manager with experience in managing 100+ accounts, negotiating contracts, and nurturing strong and lasting relationships. Client focus was extremely important throughout my career and this is the aspect of the job I enjoy the most. I love helping clients and colleagues solve their problems and I am passionate about bringing order to chaos. Currently helping an NGO to implement Salesforce, where I am acting as a Salesforce Business Analyst.
Werdegang
Berufserfahrung von URSZULA GWIAZDOWSKA
Bis heute 1 Jahr und 8 Monate, seit Feb. 2023
Salesforce Business Analyst
Wicci
I am working as a Salesforce Business Analyst on a project for Wicci (a NGO committed to promoting women entrepreneurship in Poland) and gaining a valuable experience in gathering requirements, process mapping, and managing relationships with clients.
Bis heute 2 Jahre und 5 Monate, seit Mai 2022
Participant of Salesforce BWBW Program
Salesforce.org
Currently participating in Bring Women Back to Work (BWBW) by Salesforce, which is a learning program that selects, trains, and coaches women who wants to re-enter the business world after a career break.
5 Jahre und 8 Monate, Feb. 2011 - Sep. 2016
Account Manager
GTA / Kuoni
- Account management of approx. 120 hotels - Negotiating rates and inventory with hotels in assigned cities - Preparing annual market plans and defining: market potential, main revenue producers, key competitors and future actions per supplier - Developing ad hoc marketing campaigns - Liaising with internal and external stakeholders at all levels - Various administrative tasks, e.g. designing flyers, PowerPoint presentations, updating CRM, responding to high volume of calls and emails
8 Monate, Dez. 2009 - Juli 2010
Employability Consultant
Ingeus AG
- Creating and delivering workshops for jobseekers - Meeting with jobseekers and assisting them with finding suitable employment
1 Jahr und 4 Monate, Juni 2008 - Sep. 2009
Operations Supervisor
Motion Europe
- Designing, organising and executing tailor-made group tours around Europe for American university students - Negotiating contracts with accommodation and service providers (rates, payment and cancellation conditions)
Ausbildung von URSZULA GWIAZDOWSKA
5 Jahre und 7 Monate, Okt. 2016 - Apr. 2022
Time for Family and Study
NBW & Language Schools
- Completed an HR Assistant course at NBW (HRSE-Certifikate obtained in Oct 2021) - Attended German language courses at Bellingua and Sprachwelten (Goethe-Certifikate C1 obtained in Feb 2020) - Family time and raising 2 kids
Sprachen
Polnisch
Muttersprache
Deutsch
Fließend
Englisch
Fließend