Verena Ackels

Responsible for generating partner agency sales and supporting direct sales for three English language schools through developing new leads, maintaining existing business relationships and counselling prospective students in the UK and worldwide.

responsible for the USA High School programme, consultation with families before and support during student exchange. Main contact for students, parents, schools and US partner organisations. Product development and relationship management by visiting schools and partners in the US. Involved in pre- and after sales activities and events for students throughout Germany

Client Service Manager in domain name division: registrations, renewals and transfers of domain names for key accounts e.g. Red Bull, Mars Inc., The Number UK Ltd.. Setting up offers for additional services e.g. brand protection tool, maintaining client data, conducting client training (through web conference or on-site) for MarkMonitor user portal. Working with Sales Team to reach target

Processing customer contacts by phone, email and fax. As Team Leader, conducting performance reviews and personnel management. Primary contact for team members, line managers, key accounts and account managers