
Yelena Samar
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Yelena Samar
- Current 9 years and 6 months, since Dec 2016
Customer Service Partner Specialist
Booking.com B.V.
-Assistance in sales analysis -Account management support -Manage conflicts with positive results -Effective business communication via phone and e-mail in English and Russian Additional role: Implementation Ambassador of the Team -Responsible for effective communication of changes and implemenations to the team -Ensure understanding of the rationale and reasons of the changes -Deliver presentations -Hold regular meetings -Create a feedback loop, to deliver feedback to Implementation Specialist
- 3 months, Jan 2014 - Mar 2014
Intern-Office of the Coordinator of OSCE Economic and Environmental Activities
OSCE
Office of the Co-ordinator of OSCE. Economic and Environmental Activities -Communication with stakeholders of different levels and areas of expertise Prepared project proposals including: -Prioritizing and organizing workload -Activities and Resources planning -Cost estimating and developing budget
Ausbildung von Yelena Samar
- 2 years, Oct 2014 - Sep 2016
Economics, Consulting, Human Resource Management
Berlin School of Economics and Law (Hohschule für Wirtschaft und Rechts Berlin)
Strategic Human Resource Management Project Management Industrial Relations Corporate Employment Law Training and Development Performance and Reward management International Project Management Principles of Consulting Advanced Consulting Skills
- 1 year and 4 months, Jan 2013 - Apr 2014
Economic Governance and Development
OSCE Academy in Bishkek
Project Management International Accounting Standards International Financial System Econometrics
- 3 years, Jan 2010 - Dec 2012
Business Administration
American University in Bulgaria
Human Resource Management Business Ethics Organizational Theory and Behaviour International Strategic Management Business Law Management Information Systems (MIS) Statistics Marketing Advanced Corporate Finance Russian & English Business Correspondence
Sprachen
English
C1 (Fließend)
Russian
C2 (Verhandlungssicher / Muttersprachlich)
German
A1-A2 (Grundkenntnisse)
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