Yurii Korchevskyi

Angestellt, Support Technician/Business Analyst, Cinegy GmbH
Waldkraiburg, Deutschland

Fähigkeiten und Kenntnisse

Finance
Goal Orientation
Have an eye to detail
Management
Negotiation
Office Administration
Online Gambling
Project Management
Quick to pick up new skills
Verbal and written communication skills
IT support
Payment
Communication
Computer
Help desk
Business Analytics
Application Support
IT Application Management
MS Office
Project Planning
Reporting
B2B
Analytical Skills
Strategic and analytical thinking

Werdegang

Berufserfahrung von Yurii Korchevskyi

  • Bis heute 3 Jahre und 6 Monate, seit Mai 2023

    Support Technician/Business Analyst

    Cinegy GmbH

    - Analysis of problems with the products: look into logs, identify and document reasons, and describe the steps for reproduction. - Finding a solution to the problem fix or escalation to the appropriate development team. - Testing of fixed bugs - Customer requirements elicitation. - Working with SQL databases and XML. - Daily-based communication between customers and partners on one side and Product Managers, Engineers, and QA team on the other. - Practical experience in creating and tracking documentation

  • 2 Jahre und 10 Monate, Juli 2020 - Apr. 2023

    Technical Support Engineer

    Cinegy GmbH

    - Analysis of problems with the products - look into logs, identification and documentation of reasons, description of the steps for reproduction - Finding a solution for the problem fix or escalation to the appropriate development team - Testing of fixed bugs - Customer requirements elicitation - Working with SQL databases and XML - Daily based communication between customers and partners from one side and Product Managers, Engineers, and QA team from the other - Practical experience of creating and tracki

  • 5 Monate, Dez. 2019 - Apr. 2020

    Project manager/Office supervisor

    Offside Gaming

    - Working with new company's platform: measurement, reporting, integrations, and team communication - Became a project manager/office supervisor after 1 year in completely new realm - Successful working experience in distributed team

  • 1 Jahr und 1 Monat, Dez. 2018 - Dez. 2019

    Analyst/Trader

    Offside Gaming

    - Tested a new platform - Gap analysis - Risk management & Factoring - Manual trading/settling - Tracking sports events - Customer support

  • 7 Jahre und 8 Monate, Mai 2011 - Dez. 2018

    Deputy Director, Director of Regional Directorate

    PRIVATE JOINT-STOCK COMPANY «UIC «KNIAZHA VIENNA INSURANCE GROUP»

    - Generated and developed the unit from scratch - B2B, B2C, B2G sales and bank insurance - Insurance payment receipts and quality settlement of losses - Developed and implemented KPIs - Led the team starting with 2 and up to 7 employees and 10 contractors - Increased brand awareness in the local market (Top of mind index jumped from 4% to 12%) - Maintained 40-45 percentage claims ratio, while customer satisfaction raised from 85% to 91%

  • 6 Jahre, Apr. 2005 - März 2011

    Clerc, Director of a Regional and a Supraregional Directorates

    JOINT-STOCK COMPANY "AXA Ukraine"

    - Created and developed partnerships with insurance company - bank - car importer/dealers - Reorganized a city branch - Result: costs -15%, corporate sales +50%, the share of the department in the company's income increased from 21 to 27%

Sprachen

  • Українська

    C2 (Verhandlungssicher / Muttersprachlich)

  • Englisch

    B1-B2 (Gute Kenntnisse)

  • Deutsch

    B1-B2 (Gute Kenntnisse)

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