el mehdi hamaoui

Worked as a retail associate in a fashion store, providing exceptional customer service by assisting customers with product selection, offering styling advice, and ensuring a positive shopping experience. Managed inventory, processed transactions, and maintained the store’s visual presentation to uphold brand standards

As a retail associate in the fitness section, I advised customers on fitness products, ensured equipment was in working order, and kept shelves stocked and organized for an optimal shopping experience.

As a hotel assistant, I assisted guests and customers with check-ins, check-outs, and reservations, ensuring their needs were met promptly. I handled inquiries and special requests, provided helpful recommendations, and resolved concerns with patience and care to ensure a positive experience and lasting impression.

Worked as a customer service representative at Sitel on the Bell Canada project, a leading telecommunications company in Canada. Assisted customers by explaining and clarifying billing details, providing technical support for TV, Wi-Fi, and phone services, handling account cancellations, and upselling services and offers to meet customer needs