Abdulrahman Abdulghani

Conduct clinical training, live case support, and troubleshooting to support device performance and physician satisfaction

 Promote and sell Medtronic Gastrointestinal Motility medical devices to healthcare professionals.  Conduct product demonstrations and deliver product training to medical staff.  Manage and strengthen professional relationships with doctors across hospital accounts.  Handle quotations, tenders, and procurement-related processes

 Promoted and sold arthroscopy units, scopes, and related equipment to healthcare professionals, including surgeons and hospital staff.  Demonstrated the features, benefits, and clinical applications of arthroscopy equipment & products to prospective customers.  Established and maintained strong professional relationships with healthcare professionals, key opinion leaders, and decisionmakers within hospitals and clinics.  Managed quotations for both private-sector and government tenders.

 Handled after-sales consultancy and supported clients in resolving technical and service-related issues.  Managed logistics associated with repair and exchange processes between the UAE and Germany.  Maintained and developed client relationships while supporting continued sales opportunities.  Trained customers on endoscopy towers and guided the reprocessing of scopes, camera heads, and instruments.  Coordinated with the service department to resolve customer issues efficiently.

 Installed and maintained GCMS equipment from Shimadzu.  Installed and maintained LCMS equipment from Shimadzu.  Refurbished Edwards vacuum rotary pumps.  Handled accounting and sales-related activities, including quotations and Local Purchase Orders (LPOs).  Contributed to an overall 10% increase in customer satisfaction within 3 months.