Alberto Gomez Bermudez

· Primary point of contact for all software licenses (MSFT, ASW...) related services. · Develop and maintain a strong, long lasting customer relationship with existing accounts: understand their needs and/or requirements and achieve customer´s satisfaction · Ensure a timely and successful delivery of the licenses while managing day to day customer ´s requests · Active participation in the creation of contracts for new projects · Regular exchange communication with the headquarters in Japan and vendors

· Responsible for sales of steel products from Japanese and Asian origin in Europe ; commercial and business representative of the Japanese steel manufacturer JFE Steel + other 30 Asian vendors. · Lead point of contact for more than 60 accounts · Drove proactive sales, increased revenue 12% in German Branch (2021). · Developed new market opportunities & acquisition of + 35 new customers. · Maintained fruitful business relationship with existing customers · Negotiated cooperation agreement contracts

- Coordinated and managed the importation of wine from 40 international suppliers in 6 countries - Liaised and negotiated with a range of external stakeholders to ensure timely stock delivery - Prepared sales reports; managed billing and claims on inspection reports; monitored and evaluated stock inventories - Conducted sales and trade promotions, as well as workshop seminars for customers - Interpreted suppliers’ Spanish and English conversation into Japanese during seminars and business trade visits

I was granted an extension on the MEXT scholarship (2 years) and decided to enroll myself as a student in a master course. Some of the courses taken: - Academic Skills for Tourism Research - Qualitative Methods for Tourism Research - Planning Approach for Tourism Research - Statistics for Tourism Research - Human Behaviour in Tourism - Cultural Development of Tourism - Practical Learning for Fieldwork

Funding through Japanese Government MEXT Scholarship. Researched on Japanese tourist behaviour from a social and cultural approach, which provided me with a deeper insight into their cultural keys.

ToFunding through the Japanese Government JASSO scholarship I decided to study abroad in Japan to improve my language skills and my understanding of Japanese culture. In doing so, it allowed me to not only connect with people and an environment completely different to the West but also provided me with invaluable knowledge of and insights into Japanese society and culture.