Amandeep Singh Kalsi

Basic

Until 2015, Workshop Team Leader, Porsche Center Mussafah, Ali & Sons Motors Co. LLC., Abu Dhabi, UAE

Patiāla, India

Skills

Workshop Operations
Management
Controlling & Planning
Customer Service
Team Motivation
Team Building
Team Leadership
Training & Development
Technical Support
Technical Writing
Technical Knowledge
Technical Documentation
PPN-PQIS
SAP
ElsaPro
DISS
SAGA/2
ETKA
VW DMS
HI-PACK-D [Honda DMS]
Toyota DMS
MS Word
Hyundai GDMS
MS Excel
MS Powerpoint
MS Outlook
Warranty Management
Quality Control & Testing
Instandhaltung

Timeline

Professional experience for Amandeep Singh Kalsi

  • Current 3 years, since Oct 2018

    Workshop Manager

    Globe Toyota, Globe Automobiles Pvt Ltd

  • 7 months, Nov 2014 - May 2015

    Workshop Team Leader

    Porsche Center Mussafah, Ali & Sons Motors Co. LLC., Abu Dhabi, UAE

    Responsible for ensuring optimum utilization of the available workshop labour and resources to achieve set operational efficiency targets. Ensuring the team carries out vehicle repair and service activities in accordance to established quality, safety and efficiency guidelines and within set time frames. Monitoring the team’s activities along with guiding and training them as needed. Ensuring that all work is completed with the smooth running of all jobs carried out to the dealership standard.

  • 8 months, Feb 2014 - Sep 2014

    Workshop Manager

    Mercedes-Benz, Panjab Motors, Bhagat Automotive Pvt. Ltd., Mohali, Punjab, India

    Conferring with service advisors to obtain descriptions of vehicle problems and to discuss work to be performed and future repair requirements. Ensuring the smooth running of the workshop by allocating work accordingly to a team of technicians. Monitoring performance and productivity of technicians, providing technical training when needed. Ensuring that all work is completed on time and to the customer satisfaction with the smooth running of all jobs carried out to the dealership standard.

  • 3 years and 8 months, Jun 2010 - Jan 2014

    Workshop Controller

    Volkswagen Chandigarh, Swami Automotives Pvt. Ltd., Chandigarh, U.T., India

    Conferring with service advisors to obtain descriptions of vehicle problems and to discuss work to be performed and future repair requirements. Ensuring the smooth running of the workshop by allocating work accordingly to a team of technicians. Monitoring performance and productivity of technicians, providing technical support and training when needed. Ensuring that all work is completed on time and to the customer satisfaction with the dealership standard.

  • 3 years and 6 months, Jan 2007 - Jun 2010

    Warranty Controller

    Prestige Honda, Lally Automobiles Pvt. Ltd., Chandigarh, UT, India

    Responsible for preparing, submitting and following up on warranty claims. Keeping abreast of all factory recalls and announcements. Arranging for parts to be shipped to the factory or distributor and resubmitting all rejected claims promptly. Keeping track of all warranty parts by noting the repair order number, date of replacement and date on which part may be disposed. Maintaining all service and customer records as required by the warranty auditor.

  • 1 year and 2 months, Aug 2005 - Sep 2006

    Service Advisor / Final Inspector

    Maruti Suzuki Dealer, Joshi Autozone Pvt. Ltd., Chandigarh, UT, India

    Scheduling service appointments and receiving vehicle information, service requests desired and clearly mentioning on the repair order. Performing initial test drives along with customers and thereafter final test drives after the service repairs completed. Estimating the cost and time needed to do the repair. Handling customer complaints and maintaining high customer satisfaction standards. Getting customer approval to do additional work. Explaining the work performed and the charges being billed.

  • 1 year and 4 months, Apr 2004 - Jul 2005

    Service Advisor

    Bhagat Hyundai, Bhagat Singh Motor Co. Pvt. Ltd., Patiala, Punjab, India

    Scheduling service appointments and receiving vehicle information, service requests desired and clearly mentioning on the repair order. Performing initial test drives along with customers and thereafter final test drives after the service repairs completed. Estimating the cost and time needed to do the repair. Handling customer complaints and maintaining high customer satisfaction standards. Getting customer approval to do additional work. Explaining the work performed and the charges being billed.

  • 2 years and 11 months, May 2001 - Mar 2004

    Service Advisor

    Prestige Honda, Lally Motors Ltd., Ludhiana, Punjab, India

    Scheduling service appointments and receiving vehicle information, service requests desired and clearly mentioning on the repair order. Performing initial test drives along with customers and thereafter final test drives after the service repairs completed. Estimating the cost and time needed to do the repair. Handling customer complaints and maintaining high customer satisfaction standards. Getting customer approval to do additional work. Explaining the work performed and the charges being billed.

  • 1 year and 1 month, Jan 2000 - Jan 2001

    Service Technician

    Opel Dealer, Dynamic Motors Pvt. Ltd., Ludhiana, Punjab, India

    Responsible for doing periodic maintenance which includes engine tuning, fuel injectors cleaning, replacement of engine oil, oil filter, fuel filter, air filter element and performing all the tasks as per the maintenance check list. Doing running repair which includes disassembling, assembling, adjustments, replacement of defective parts. Doing wheel alignment and balancing.

Educational background for Amandeep Singh Kalsi

  • 2 years, Aug 1996 - Jul 1998

    Vocational Education and Training

    Punjab State Board of Technical Education and Industrial Training

    Automotive Engineering, Engineering Drawing, Social Studies, Workshop Calculations and Science

  • 1 year, Apr 1992 - Mar 1993

    Intermediate [10+1]

    Punjab School Education Board

    Physics, Chemistry, Math, English and Punjabi

Languages

  • English

    Fluent

  • French

    Basic

Interests

Listening to Music
Reading Books
Playing Football
Traveling
Visiting Exhibitions
Automotives
Aeronautics
Computers
Electronics
Photography
Philosophy
Self-Motivation

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